Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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Thread: Mark Vs RBS

  1. #1
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    markellams Novitiate

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    Smile Mark Vs RBS

    Today is the day I send my request for charges letter. I received all my statements for both accounts I have with RBSicon; one Royalties Account and one Current Account (IPCA). Both accounts total £4,397.91 as of today going back 6 yearsicon excluding the 8% interesticon at this stage.

    If I am correct in my interpretation of the guidence on the site it shouldn't matter if my gross of 8% interest court claim is above the £5,000, apart from an increase in Court charges to £250, i.e., as long as the 'track' is below the £5,000.

    I will keep you up-to-date as to how I get along.

    Mark

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  2. #2
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    Default Re: Mark Vs RBS

    Nice One Mate

    Angus


  3. #3
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    Talking Re: Mark Vs RBS

    Just before I was about to send my nice chaser letter, I receive my reply from the RBSicon, in a nut shell telling me to take a hike!

    "We believe our charges are fair, reasonable and transparent. We consider that the amounts debited to your account have been applied stictly in accordance with you agreement with us and our published tarrif, which we are satisfied complies with all applicable laws and regulations."

    "We have considered and responded to the OFT's statement of 5th April 2006. We do not accept the OFT's findings in relation to credit card fees. We are concerned that the OFT has publicly called into question the setting of charges applied to other products, including current accounts. The OFT has restriced its investigations to credit cards and made no attempt to consult with RBS or the industry in relation to other, entirely different products"

    Consequently, against that backgroud, we must differ with the views expressed in your letter and will not be refunding any of the charges applied to your bank account."

    Im looking forward to this.... here we go!

    M


  4. #4
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    Question RBS is in Scotland, how does this affect English Law?

    Hiya all!I am putting together today the next letter 'pay me in full within the next 14 days otherwise I am taking you to court'. The final chance. Now, I am assuming that at this early stage they with either offer me a good will payment (that I will reject), or a letter sticking to their guns, which I expect. Thus off to court..Quick question though, If I do make an on-line claim I have to enter an address that is in England or Wales, however my correspondence has been with RBSicon in Edinburgh. How do I get around this?Help greatly appreciated.M


  5. #5
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    Cool Re: Mark Vs RBS

    Well, well, well... A letter today offering me £2,902 as a goodwill paymenticon in Full and finalicon settlement. No way!

    "I hope you will consider this to be fair and reasonable"

    Nope...

    Next stage.

    I'll keep you posted.

    M


  6. #6
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    Default Re: Mark Vs RBS

    Hi Mark,

    All sounds pretty standard so far hun, just hang in there and we all know that you will get your charges refunded in full before they show up to defend a claim in court!!

    Stacy xx

    NatWest - Settled in full 22/05/06

    RBS- Prelim sent 9/05/06 £1,147
    £500 offer 27/05/06, rejected 30/05/06
    LBA sent 25/05/06
    MCOL 15/06/06
    Defence received 20/07/06
    Settled in full 01/09/06 wahey!!!!!!!!!

  7. #7
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    Default Re: Mark Vs RBS

    Sent off my firm but fair rejection letter on the 9th Oct. I was feeling nice so I gave RBSicon a further 14 days to consider their position, diarised to start Court proceedings on that date. Lets see what happens.....


  8. #8
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    Default Re: Mark Vs RBS

    Received letter from RBSicon today confirming a full refund of my charges totalling £4,397.91. Done and dusted........

    M


  9. #9
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    Default Re: Mark Vs RBS

    CONGRATULATIONS!!!!!!!


    Well done!


    Stacy xx

    NatWest - Settled in full 22/05/06

    RBS- Prelim sent 9/05/06 £1,147
    £500 offer 27/05/06, rejected 30/05/06
    LBA sent 25/05/06
    MCOL 15/06/06
    Defence received 20/07/06
    Settled in full 01/09/06 wahey!!!!!!!!!

  10. #10
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    Default Re: Mark Vs RBS

    BRILLIANT MARK WELL DONE!!!!

    I'm just starting the process myself and feel rather intimidated by it, but your message has really cheered my up!!!

    Rog



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