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    • Hi. Could you post up what they've sent please so we can see what the charge is? Cover up your name and address and their reference number. HB
    • I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court. There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up. How about something like -   Dear Jonathan and Julie, Re: PCN no.XXXXX cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up. I'll write to you not some uninterested third party, thanks all the same, because you have are the ones trying to threaten me about this non-existent "debt". Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March. Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they? You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g). I look forward to your deafening silence.   That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.
    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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child tax credit


Helen2264
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Hi All,

 

My child tax credit has been reduced from £52.61 to £48.53 I am on Income Support under ill health at the moment I just wondered if anyone else has had their child tax credit reduced I thought the reductions would only be for people who are working and are receiving £40k or more. Also this week my child tax credit was not paid and when I try to ring the main HM Customs 0845 code number I just keep getting cut off after I was given so many options I tried for two days and then managed to received another number 01355 code and got through straight away to a real person without the machine options how very strange when I told the lady my CTC has been stopped she told me they sent me a letter on the 12th of August telling me they have stopped my CTC I told her I have never received that letter she then just casually reinstate my CTC credit without any hassle I am very confused indeed especially with the main HM Customs 0845 number which one just cannot get through another lady have tried for 2 weeks with the 0845 and has not got through she is now sending a complaint letter also I thought then perhaps with my son reaching 16 yrs of age thats why my CTC stopped but the young mother next door to me her CTC credit has stopped also her son is only 5 yrs old there is something fishy going on.

 

On teletext yesterday I read that in Ireland 8 Irish has been sacked because they were tampering with the benefit of the ethic origins reducing their benefits what on earth is going on. Anyway would love to hear if anyone else child tax credit has been reduced.

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Hi

 

I can't offer any useful advice but mine was unusually paid late, usually get it on a Friday and got it on the Monday. Trying to phone them to make sure they haven't changed the date without notifying me but keep getting cut off because their lines are too busy. I have landline number 02890538192 which is the alternative to the 0845 number so it doesn't cost a fortune on the mobile. Would you mind sharing the number you got?

 

Thanks

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Hi

 

I can't offer any useful advice but mine was unusually paid late, usually get it on a Friday and got it on the Monday. Trying to phone them to make sure they haven't changed the date without notifying me but keep getting cut off because their lines are too busy. I have landline number 02890538192 which is the alternative to the 0845 number so it doesn't cost a fortune on the mobile. Would you mind sharing the number you got?

 

Thanks

 

the number I got through straight is 01355 359007 try ringing first thing in the morning if you can like 9.00am because even with this number some people has a long wait for the phone to be answered. i rang at 9.00 on the dot and got through without any hassle.

 

hope this helps

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