Marc Gander - The Consumer Survival Handbook

A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.


Patricia Pearl - Small Claims Procedure - A Practical Guide

An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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  1. #1
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    Blubata Novitiate

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    Cagger since : Aug 2006
    Posts : 7 (0.00 post per day)

    Question Private and commercial finance wrangle

    Hello again,
    I have been involved in wrangle with private and commercial finance for the last month, regards a car i bought from them on HP two years ago. i wrote to them to terminate my agreement last month they then phoned me back to say i had lost the right to do this when they sent me a default notice beginning of the year. we have been arguing over this over the last few weeks. they phoned me two weeks ago and proposed that i pay them a reduced rate over four years, which would make the car 9 yrs old when i finished paying for it. they then sent me an agreement, and i phoned them back requesting what my rights were, under this new agreement, they said i had none and they were doing me a favour. suffice it to say that phonecall did not end well. two days later i received a lettericon from a debt collectoricon saying they wanted to repossess the car, this was saturday, this morning at 0545hrs there was abailiff at my door demanding the keys to the car. he did not show me any documentation, court order or anything. he has taken the car away, what are my options, what do i do now? i wanted rid of the car, but the manner in which it has been done, leaves a very bad taste in my mouth, and they will be after me to pay the shortfall i am sure. i have trading standards visiting me today to look at the original contract.

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  2. #2
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    v_j_r Novitiate v_j_r's Avatar

    Follow Real_CAG on Twitter
    Cagger since : May 2006
    Posts : 103 (0.02 post per day)

    Default Re: Private and commercial finance wrangle

    Number one mistake was to let him have the car without documentation ie: court order,number two it is regarded as bad practice to call at that hour and is regarded as an unsociable hour they are not allowed to do this period.

    You would have been fully entitled to call the police and ask for him to be removed until such time is allowed ie: 07.30am, you would have then been able to collate what was needed your records etc and been in a better state of mind.

    This tactic early calls (Unsociable hours) is done so as to spring a surprise it leaves you virtually unable to defend yourself, and lets face it who can you call that time of morning?.

    I had this attempted on myself one morning 05.30am, i called the police he was forcibly removed and told to call at a more sociable hour, he never did come back why simple time is money to these people!.

Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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