Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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  1. #1
    Basic Account Holder violet.o Novitiate

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    Question Vodafon bill pas to SPC (debit collection)

    Hi had contract mobile phone with Vodafone, My husband was with o2 and his contract was ending when we got a call from orangeicon to move on their business contract. The offer was cool so we decided to move to them. orangeicon took details from me and my husband and then said we will need to pay the final bill to each network provider and they will do rest for us.A week later, our new phones with orange were working on our old numbers one from o2 and the other from Vodafone. Later, I received a bill from Vodafone,I cant remember how much but this wasn't call charges. I was on a dmpicon so passed the details in to GP, (The dmpicon provider) and they were dealing with them. I decided to deal with my finances myself and am no longer on a DMP ,and would like to be credit free, I. Haven't got any letters from Vodafone and bill statements.They have now they passed my debt to SPC debt collectionicon, and my outstanding balance is 520. Any advice on my case? and can i do anything with them?

    I have no legal training, I'm based on my own personal experiences.
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  2. #2
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    Default Re: Vodafon bill pas to SPC (debit collection)

    Personally I'd let the vodafoneicon Webteam have a look, Here are their details

    Hi CAG members,

    We thought it would be nice to introduce ourselves and to assure you all that our presence on CAG is with the very best of intentions.
    vodafoneicon UK has recently introduced a dedicated Web Relations Team which is keen to seek out customers who’re having difficulties with their accounts and feel that they have no other place to turn to than CAG and other consumer forums and blogs.
    Naturally, it’s not possible for us to help directly with account specific queries on CAG and as such we would encourage those members who feel we can help them to contact us privately and securely using the ‘Contact us’ form on the Vodafone website with your account details.
    https://help.vodafone.co.uk/system/s...PARTITION_ID=1

    When emailing us we would also ask that you either provide us with a link to your post or thread – if you’ve posted in another member’s thread please also provide your CAG username so that we can check what your query is – and state the code WRT135 within the body of your email to make sure it comes through to us.As soon as we’ve received your email we’ll endeavour to get back to you as quickly as possible.

    Many thanks

    Web Relations Team
    Vodafone UK.
    CAG members contacting us, add the code WRT135 in the subject line in order ensure that email gets routed into our queue.
    Someone from Vodafone will look into this for you I'm sure

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  3. #3
    Corporate Poster Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep's Avatar

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    Default Re: Vodafon bill pas to SPC (debit collection)

    Hi violet.o,

    As locutus has kindly suggested we'd certainly like to take a closer look into your case.

    Could you email the details across to us via the steps have been posted above and once you receive the automated reply with our reference number just update the thread with this so I can make sure we get back to you as soon as possible?

    Kind regards,

    Lee

    Web Relations Team

    vodafoneicon UK



  4. #4
    Basic Account Holder violet.o Novitiate

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    Default Re: Vodafon bill pas to SPC (debit collection)

    Hi i sent it thank you

    I have no legal training, I'm based on my own personal experiences.
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  5. #5
    Corporate Poster Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep's Avatar

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    Default Re: Vodafon bill pas to SPC (debit collection)

    Hi violet.o,

    Thanks for letting me know.

    You should now have received the automated reply with the reference number that will help me to track it down.

    Should you have not received it could you instead PM me with the email address from which you've sent it and I'll trace it from that?

    Kind regards,

    Lee

    Web Relations Team

    vodafoneicon UK



  6. #6
    Site Team The Consumer Action Group MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030's Avatar

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    Default Re: Vodafon bill pas to SPC (debit collection)

    Good to see you found this Violet.
    For info the reference to GP in the first post is referring to the DM firm.

    I have edited slightly to enable some clarity.
    Violet is Polish and her English is not perfect.I am assisting her with other issues.

    Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.
    Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.






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  7. #7
    Basic Account Holder violet.o Novitiate

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    Default Re: Vodafon bill pas to SPC (debit collection)

    hi
    I think the code is: 3429384 and I have already had mail back from S.C. she requested my pasword and my pin info.

    I have no legal training, I'm based on my own personal experiences.
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  8. #8
    Corporate Poster Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep Authoritative Lee Vodafone Company Rep's Avatar

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    Default Re: Vodafon bill pas to SPC (debit collection)

    Hi violet.o,

    Thanks for coming back to me.

    Just a quick an update to let you know that I've got your email and will be coming back to you as soon as I can.

    Kind regards,

    Lee

    Web Relations Team

    vodafoneicon UK



  9. #9
    Basic Account Holder violet.o Novitiate

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    Default Re: Vodafon bill pas to SPC (debit collection)

    thank you so much

    I have no legal training, I'm based on my own personal experiences.
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  10. #10
    Basic Account Holder violet.o Novitiate

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    Default Re: Vodafon bill pas to SPC (debit collection)

    Quote Originally Posted by MARTIN3030 View Post
    I have edited slightly to enable some clarity.
    Violet is Polish and her English is not perfect.I am assisting her with other issues.
    Yes Martin is assisting me with every-think, He is my "GUARDIAN ANGEL" I owe him allot.
    Thank You so much Martin for looking after me!

    I have no legal training, I'm based on my own personal experiences.
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  11. #11
    Site Team The Consumer Action Group MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030's Avatar

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    Wink Re: Vodafon bill pas to SPC (debit collection)

    Żaden kwestia (problemowy).

    Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.
    Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.






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