Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Posted my DPA disclosure request Saturday, requesting statements for 2001 - present. Just received call from IF (a) asking why I was seeking this information and (b) informing me that statements cost £5 each, to a maximum of £60. When I suggested that statements were personal data, subject to the £10 DPA maximum fee, I was told that "transactions aren't personal data". I was, however, offered a list of all charges which will be sent out ASAP. Any suggestions on the best response to this? The copy statements would be very useful to me for another personal reason!
Transactions are personal data. So you are entitled to get them.
BUT they don't have to have a particular format. So a list of charges is acceptable.
On the other hand, you have every right to insist that you get sent all the information pertaining to your account, not just the charges. But they don't have to send it to you under the form of statements.
Apologies to people who I was in the process of helping, I may be gone some time.
Intelligent Finance - DPA request
, subject to the £10 DPA maximum fee, I was told that "transactions aren't personal data
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