Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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Thread: Lisa2393 V A&L

  1. #1
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    Default Lisa2393 V A&L

    Hi - A&L have sent me a letter which arrived the day before the letter before actionicon deadline. It said, having noted your comments, I must advise you that our charges are clearly shown within our litrature........
    I think this is a standard letter to call my bluff about going to court, am I right?
    My claim is for £3759.04
    Do I now just proceed to court without any further communication?
    Any help would be appreciated.

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  2. #2
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    Default Re: A&L refused to refund - advice please

    Ohhhhhhh yessssss.

    Make sure you allow them the full 14 days. I have been allowing an extra 2 days for postage delivery.

    My own claim is due to go in on 4 sept.

    Your almost there, dont panic.

    When they acknowledge the claim they usually pay up pretty much straitaway.

    A & L SETTLED IN FULL
    Spml Reluctantly withdrawn

    Blackarse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED

  3. #3
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    Default Re: A&L refused to refund - advice please

    Lisa

    You have sent them the request for repayment giving the schedule of charges you wish to be refunded. You gave them a reasonable deadline. Your next step is to initiate court action.

    Remember to include the 8% statutory interesticon and the paragraph about claiming the interest. Remember to include the 8% statutory interest in the calculation for amount you wish to claim, the paragraph only makes the 8% continue from the date of starting the court proceeding.
    The instructions are on Money Claim online or in the leaflet if you use the paper approach. The On-line method is quicker but does not leave space for your schedule of charges. Don't be too worried about that, you have sent the bank that information already and probably be asked to do it again as part of the court process.
    The likely outcome is that the bank will pay up before the hearing date but they may offer you a lesser sum in "Full and finalicon settlement". Reject the offer. If you really need the money accept the payment as a part payment WITHOUT CONDITIONS. Be sure it is understood that it is a part payment and you expect full settlement and that the court action stands. Better to just reject it if you can, the situation cannot then be misunderstood.

    Stick to your guns, you want all your money back unconditionally plus the 8% interest and the court fee.
    Do not accept any conditions on payment. It may limit action you might wish to take in the future.


  4. #4
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    Default Money Claim Problem!

    Hi All,

    hope you are all ok and taking the A&L for every penny they owe you.

    I am trying to submit my claim for a total of £3974.77 through moneyclaim but after completing and clicking submit it keeps showing the same screen that only 1080 or 24 lines allowed and no () & "

    I am below the 1080 characters but it does go onto 25 lines, I have tried a few times to no avail.

    Any advice would be great as I can't wait to submit my claim!!!!

    Thanks and good luck to all who are claiming.

    Lisa x


  5. #5
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    Wink Money Claim SUBMITTED!!!

    Hi all,

    money claim just submitted for a grand total of £3974.77.

    These are charges A&L have made on my account in the past 8 months, yes you did read that right, the past 8 months.

    I took great pleasure in paying for the moneyclaim with my A&L card! (small things please small minds I know)

    Will be issuing lbaicon to GE Money, Capital One and Halifaxicon on the 5th September.

    Will keep you posted and thanks for all the help and advice.

    Lisa x


  6. #6
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    Default Re: Money Claim SUBMITTED!!!

    omg @ eight months.........thats alot of money eh?!
    I filed my moneyclaim against Halifaxicon yesterday, so Im going to follow your thread and see the two compare.
    Good luck keep us posted!

    Halifax settled
    Halifax (again) settled
    Nationwide settled
    Natwest settled

    Don't forget to donate to this site, they gave us the backbone to put up a fight, we've learnt how to reclaim our rights and proved banks are all nothing but........ rubbish <wink>

  7. #7
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    Default Re: Money Claim Problem!

    Quote Originally Posted by lisa2393
    Hi All,

    hope you are all ok and taking the A&L for every penny they owe you.

    I am trying to submit my claim for a total of £3974.77 through moneyclaim but after completing and clicking submit it keeps showing the same screen that only 1080 or 24 lines allowed and no () & "

    I am below the 1080 characters but it does go onto 25 lines, I have tried a few times to no avail.

    Any advice would be great as I can't wait to submit my claim!!!!

    Thanks and good luck to all who are claiming.

    Lisa x
    Remove the schedule of charges which at £3974 must be quite large.
    You can put a note on the claim to say that you have already sent the schedule to the defendant and that it will be made available to the court.

    The Section 69 paragraph takes up a lot of space but it is necessary in its complete form.


  8. #8
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    Default Re: Money Claim SUBMITTED!!!

    Wow Lisa. Way to go girl. I almost wish my account was still open so that I could have the pleasure of closing it when I get my money back. I also have a small mind.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  9. #9
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    Default Re: Money Claim SUBMITTED!!!

    Expect your cheque in about 3 weeks Don't be shocked when you get the letter saying they intend to defend, the cheque arrives about 10 days after that!


  10. #10
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    Default Re: Money Claim SUBMITTED!!!

    Hi Lisa...

    well done you,,, I have today received a cheque from A & L for £838.66! Full and finalicon settlement and they WILL be contacting me about my account to discuss its future operation!! But I dont care. I issued my MCOL on the 21st and the letter with the cheque was dated 1st September... so expect your cheque in about 10/11 days.... I also got the acknowledgment for MCOL saying they intended to contest the full amount... but I just ignored it!! Let me know when you have your money!! :o)

    Paula



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