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I sent my SAR to the Ulster Bank on 6 August, received a letter on 23 to say that they were dealing with my request. Has anyone actually had a good response from the Ulster Bank and received their charges back???
From my experience I would guess you'll get the info requested about 40 days after the 23rd (the date they wrote to you.)
If you already know what the charges are, you won't need to wait for their response. Just send them a preliminary letter (use the template on this site) requesting these back.
Give them about 2 weeks and if you don't get a favourable response, send the letter before action.
As far as I can tell, no-one on the site has got to the stage of getting their charges back from Ulster, but a few are further along the process than you or I.
UPDATE -
I checked my online claim and as yet hasnt been acknowledged. I might just fone and check that it was resent this time as last time it didnt go. Its a week today since it was last sent so fingers crossed i hope to hear something soon.
Will the bank answer through the court service or will they send me a letter??
Prelim letter sent to Ulster Bank for £1734.00 on 18 September
Received offer of £150 - 30/09/06
LBA sent 02/10/06
Thanks, still cant believe it. Just hope i get the money before xmas!! I have all the necessary letters done and am posting them today so heres hoping!
Prelim letter sent to Ulster Bank for £1734.00 on 18 September
Received offer of £150 - 30/09/06
LBA sent 02/10/06
I hope my claim with the Northern Bank goes the same way as yours did Kibby
Well done with your claim!
Northern Bank Ltd.
19/08/06 - Data Protection Letter Request.
26/09/06 - Statements received (October 1999 - September 2006).
13/10/06 - Letter requesting refund of £643 charges sent.
30/10/06 - Letter Before Action sent.
13/11/06 - Refund of £224 Offered. Offer Refused.
11/12/06 - Court Claim filed against NB.
21/12/06 - SETTLED IN FULL - £784.36.
Ulster bank say in their letter that before u get ur refund u must say that u r not goin to be lodging any claims in the future and that u must not tell anyone!! Well i aint gonna bother with the latter people deserve to get their money back. If u have more charges then why not try phoning the bank i got 2 charges applied last week and when i foned up i got them refunded no prob,
Prelim letter sent to Ulster Bank for £1734.00 on 18 September
Received offer of £150 - 30/09/06
LBA sent 02/10/06
Ulster bank ---------------------------------------------------
05/10/06 DPR letter sent
06/11/06 Request of repayment sent £1186.06
20/11/06 Repayment deadline
21/11/06 LBA sent
25/11/06 £90 goodwill gesture letter received
06/12/06 LBA deadline
09/12/06 Received final response to claim I will register smallclaim in new year once Jan paycheque is in.
kibby i spoke to a clerk in northern ireland court service he told me that ulster bank are putting conditions in settlements and he said the claimants dont have to accept them ie. not to claim again and keep your mouth shut wonder what their reaction would be if we put our condition in that we wouldnt have to claim again if they agreed not to charge us again ????
Just cross out the conditions when you accept the payment. Can you let me have your claim number, amount and date you get settlement for the Litigation Concluded forum please, and complete the survey.
When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.
Should you be offered help that requires payment please report it to site team.
Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007
Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
I posted off my SAR to Ulster Bank on 30/10/06 by recorded delivery including £10 fee (cash), and as to today, I have received nothing from them yet. I have even tried tracking the recorded delivery via royal mail website, nothing.
Should I just send a letter of Data Protection Act - Non-Compliance template 3 as per bank templates library?
Any suggestions would be greatly appreciated. Ps, I have calculated my charges and already have them typed out.
Ulster Bank
to the Ulster Bank on 6 August, received a letter on 23 to say that they were dealing with my request. Has anyone actually had a good response from the Ulster Bank and received their charges back???
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