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    • Hi, In my last post I mentioned I had received an email from SS who were asking me to hand over the keys to my mother’s flat so they could pass them to the Law firm who have been appointed court of protection to access, secure and insure my mother’s property.  Feeling this, all quickly getting out of my hands I emailed ss requesting proof of this. I HAVEN’T HEARD BACK FROM SS.  Yesterday, I received an email (with attached court of protection order) from the Law Firm confirming this was correct (please see below a copy of this).  After reading the court of protection order I do have some concerns about it:   (a)   I only found out yesterday, the Law firm had been appointed by the court back in January.  Up until now, I have not received any notification regarding this.  (b)   Section 2   - States I am estranged from my mother.  This is NOT CORRECT    The only reason I stepped back from my mother was to protect myself from the guy (groomer) who had befriended her & was very aggressive towards me & because of my mother’s dementia she had become aggressive also.  I constantly tried to warned SS about this guy's manipulative behaviour towards my mother and his increasing aggressiveness towards me (as mentioned in previous posts).  Each time I was ignored.  Instead, SS encouraged his involvement with my mother – including him in her care plans and mental health assessments.   I was literally pushed out because I feared him and my mother’s increasing aggression towards me. Up until I stepped back, I had always looked after my mother and since her admission to the care home, I visit regularly.   .(c)    Sections -  4, 5 and 7  I am struggling to understand these as I don’t have a legal background.  I was wondering if there is anyone who might be able to explain what they mean.  It’s been a horrendous situation where I had to walk away from my mother at her most vulnerable because of; ss (not helping), scammer and groomer. I have no legal background, nor experience in highly manipulative people or an understanding of how the SS system operates, finding myself isolated, scared and powerless to the point I haven’t collected my personal belongings and items for my mother’s room in the care home.  Sadly, the court has only had heard one version of this story SS’s, and based their decision on that. My mother’s situation and the experience I have gone through could happen to anyone who has a vulnerable parent.    If anyone any thoughts on this much appreciated.  Thank you. ______________________________________________________  (Below is the Court of Protection Order)  COURT OF PROTECTION                                                                                                                                                                                   No xxx  MENTAL CAPACITY ACT 2005 In the matter of Name xxx ORDER Made by  Depty District Judge At xxx Made on xxx Issued on 18 January 2024  WHEREAS  1.     xxx Solicitors, Address xxx  ("Applicant”) has applied for an order under the Mental Capacity Act 2005.  2.     The Court notes (my mother) is said to be estranged from all her three children and only one, (me) has been notified.  3.     (Me) was previously appointed as Atorney for Property and Affairs for (my mother).  The Exhibity NAJ at (date) refers to (me) and all replacement Attorneys are now officially standing down.  4.     Pursuant to Rule 9.10 of the Court of Protection Rules 2017 and Practice Direction 9B the Applicant 2must seek to identify at least three persons who are likely to have an interest in being notified that an application has been issues.”  The children of (my mother), and any other appointed attorneys are likely to have an interest in the application, because of the nature of relationship to (my mother).  5.     The Court considers that the notification requirements are an important safeguard for the person in respect of whom an order is sought.  6.     The Court notes that it is said that the local authority no longer has access to (my mother’s) Property.  7.     Further information is required for the Court to determine the application.  IT IS ORDERED THAT  Within 28 days of the issue date this order, the Applicant shall file a form COP24 witness statement confirming that the other children of (my mother) and any replacement attorneys have been notified of the application and shall confirm their name, address, and date upon which those persons were notified.  If the Applicant wishes the Court to dispense with any further notification, they should file a COP9 and COP24 explaining, what steps (if any) have been taken to attempt notification and why notification should be dispensed with.   Pending the determination of the application to appoint a deputy for (my mother), the Applicant is authorised to take such steps as are proportionate and necessary to access, secure and insure the house and property of (my mother).   This order was made without a hearing and without notice.  Any person affected by this order may apply within 21 days of the date on which the order was served to have the order set aside or varied pursuant to Rule 13.4 of the Court of Protection Rules 2017 (“the Rules”).  Such application must be made on Form COP9 and in accordance with Part 10 Rules.              
    • Unless I've got an incorrect copy of the relevant regulation: The PCN is only deemed to have arrived two days after dispatch "unless the contrary is proved" in which case date of delivery does matter (not just date of posting) and I would like clarification of the required standard of proof. It seems perhaps this hasn't been tested. Since post is now barcoded for the Post Office's own tracking purposes perhaps there is some way I can get that evidence from the Post Office...
    • I would say You should accept it - I HIGHLY doubt you will  be able to claim for letters at trial ans they’re offering you that, which is higher monetary value than interest.   Also they raise a good point, getting interest at anything above 4% is lucky these days, yes judges give it, but rarily above 4%   Also you might find depending on the judge  you don’t get some costs if you take it all the way over £7.40 when court woukdnt award letters costs and thus meaning their award would be less than evris offer which was made    Up to you though but the wait will be 3-4mo for a trial date at least
    • Hi Folks, Been 162 days! Just by way of update. Today I received a text from Opos Ltd so no doubt Capquest are renting the debt out to anybody who fancies a nibble. Safe to say I will not be responding.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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bet youve all seen the adds.

 

anyone ever looked at their terms and conditions

 

CDs, DVDs, or Games sent to us must play perfectly, with no obvious signs of damage. In the event of a damaged disc being sent to us, or a case not being structurally sound, we reserve the right to charge a 50p refurbishment fee. If this is not possible the disc will be recycled free of charge.

 

All CDs, DVDs, or Games sent in must include cases, covers and sleeve notes, and all pertinent discs. Where these are not included Musicmagpie will recycle the disc free of charge and no payment to the user will be made. On no account can these items be returned to the customer, and no correspondence will be entered into regarding this matter

 

anyone else wondered how many times people send in disks or other items and they simply state "your items were damaged and unrepairable we have recyled these items for you, we will not enter into any corrospondance on this matter " when really theyve sold them on and simply do not wish to share the profits

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Hi there!

 

Whilst we do quality control the CDs and DVDs coming in, we only ever reject an item when it is either:

 

a) A copy/CDR

b) Heavily scratched

c) Artwork is drawn on/ripped/water damaged etc.

d) Contains the wrong disc

 

 

We have never rejected a CD because the case is broken, and if anyone contacts us via email or phone with concerns over the T&Cs, we do stress that fact.

 

We introduced those terms and conditions when we were a small company to cover all our bases. As we grew larger and started dealing with thousands of units per day, we kept them because it helps minimise the amount of products we receive in poor condition. This saves time and money for both us and our customers.

 

Hope that answers your question!

 

Regards,

 

Music Magpie

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refusing to return goods is theft, or destroying a customers goods without consent is unlawfull, which will also be theft if goods cannot be returned

 

take urgent legal advice regarding your T&C before trading standards start investigating your practice's

 

there are Trading Standards Officer's that regular visit this forum

 

you are going to hang yourself with those T&C

 

when you are sent goods it is an invitation to you to buy them and untill paid for you do not own them

NEVER FORGET

 

[sIGPIC][/sIGPIC]

 

Help Our Hero's Website

 

http://www.helpforheroes.org.uk/

 

HIGHWAY OF HEROES

 

http://www.consumeractiongroup.co.uk/forum/bear-garden/181826-last-tribute-our-lads.html

 

Like Cooking ? check the Halogen Cooker thread

http://www.consumeractiongroup.co.uk/forum/bear-garden/218990-cooking-halogen-cookers.html

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I was thinking of using Music Magpie to help me raise some much needed cash. However, the terms and conditions did make me wonder if I was more likely to lose an item to them rather than getting the money. It's not like you get much for most things (30p seems to be a very good going rate for them), so perhaps they think you won't mind not getting your 30p!

 

I suppose the only real test is to send them the goods and see what happens, only I can't afford to lose even 30p at the moment.

 

It's fair to say though that most other sites offering to buy your old dvds and cds seem to have the same terms and conditions.

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I saw that add and thought not worth the hastle. Those gold adds seemed fine at first and look what happend there as soon as queried the ammount offered rose.

 

I mean if a charity asked for loads of unwanted discs to be donated and sold to magpie that way I could see some good comming out of it, but honestly things are going digital soon and cds arnt exactly rare no matter the artist. You can also buy new cds for 3/4 or even fairly modern ones two for tenner from well known store if still want them, so cant see how they could really make a business out of it.

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  • 11 months later...

Hi All

 

Firstly I would like to say thank you to everyone who has participated on this thread I found it very helpful when deciding on whether to sell our large collection of CDs and where to sell them. Everything is completed so I thought I would pop back and let you all know how it went.

 

We took another members advice on this thread and also checked out CEX. We did find some things we got a lot more money on CEX for and vice versa with music magpie, so I would recommed using both if for a big lot. However you have to pay your own postage for CEX so it has to be worth it. However we managed to change £40 music magpie value to £80 cash and £120 in vouchers so it was worth seeing both sites.

 

I was wairy like you guys about Music Magpies terms and conditions as they could easily be abused and you are at their mercy if they say something does not pass their quality control you have no comeback, CEX offer to send the CDs back. However we have just had confirmation that after sending £100 worth of CDs to Music Magpie all of them came back as acceptable, so they have not abused the terms and conditions in this case at all. The same for CEX all came back as acceptable.

 

CEX were faster to send the voucher and we don't have the cheque from Music Magpie but the process has taken 2 and a half weeks so far and I am happy with both companies and recommend them fully.

 

When selling on CEX I would search by title as they do not pick up a lot of the numbers and you seem to get more on Music magpie for the more obscure CDs, CEX tend to give more for more popular CDs and for DVD s and Games.

 

Your standard price for Cds on music magpie is 30p however we got upto 2.95 for some. CEX prices can be as low as 20p but quite a few seem to be 60p which is double that of Music magpie.

 

I would say make sure you package them well you can never trust the posties not to throw them about. As we are an internet retailer I was luckily prepared (and have lost enough money over the years with eager posties so extra vigilant) and packaged them tightly together and wrapped the whole lot in large bubblewrap before putting them in the box and labelled them very clearly.

 

Anyway thats my story based on this I would say both companies are trustworthy and the the whole process has been smooth and hassle free. Good luck guys I hope this helps.

Edited by serendipityretail
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Your welcome, good customer service deserves praise, many businesses do not value this and the effects it can have on their business. I am also impressed with the marketing/PR team you guys were quick to respond to this thread lol. You are obviously on the ball in this area which is very wise. Good luck and thanks for doing the good job that inspired my post above.

 

 

Oh ps

I forgot to mention in my last post you cannot save your basket with CEX so you need to enter your items and complete the order all in one go, don't go through the pain I had to of entering them all in the basket twice! At Music Magpie you can save it at anytime so you can keep popping back, no problems there.

Edited by serendipityretail
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I have recently sent two more lots of items to musicmagpie and all of them were accepted. I have never had a problem, but I always make sure that I check everything before it is posted to ensure there are no badly scratched discs or broken boxes. I like that fact that you can see upfront what you will be paid and it is then up to you to make a choice. I know that you don't always get much for some things, but for me 30p is better in my bank account than an old cd I haven't listened to in years.

 

You can see from my post above that I was, initially, a bit sceptical about selling to musicmagpie but after the first time I was hooked! It really is very easy.

 

I agree with the above post about packing things well. If there is space left in the box then just pad it with old newspaper so that things don't move around.

 

I have been very happy in my dealings with musicmagpie and wouldn't hesitate to recommend them.

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