Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi, i'm at the very start of claiming the mass of charges BOS charged me in the last 6 years.
I have created the schedule and Prelim letter, now i have one question. Do i send the letter and schedule to the branch that issued the charges or to the head office.
I did send the first letter on tuesday to the branch. My thinking being that they issued the charges. Got a very badly spelt reply from them telling me i had to call their customer service people. Again there was no postal address.
If anyone knows of the BOS address i need to send this to i would really appreciate it.
Hmm, so now i have proven that i can't read. I went ahead and posted the approach letter to teh customer service people at the end of last week as i had had no joy from th ebranch. I got a letter today saying "Thanks for your letter dated 18th August....... we'll be in touch within 4 weeks"
Hmm, i went and checked the badly spelt letter i had received and after a couple of reads it said that they would pass the request to customer services.
Now my question is, should i act and send in the second letter now using the dates of my first request or wait another week and use the dates of my second attempt?
My thinking is that as the branch have taken responsibility and are being used as the conduit to the customer service people i should just issue the second letter to my bank. Anyone else been this stupid and got any advice?
Got a letter from BOS explaining how it's my fault they charged teh money and how they pass their charges on to me. At the end the offer £861 good will gesture if i drop the rest of the claim :o)
Think i will push on and try and at a £2k to it.
I just need a point in teh right direction with my next stage. I realise i have to write a letter stating i will accept the offer as part payment etc etc and that th edate of the lba still stands.
As their 14 days from the date of the LBA expired yesterday do i return the letter about partial payment and go ahead with the moneyclaim court part? or do i reply back with the part payment letter and wait another 14 days?
I have read alot of posts and none seen to give me th answer i need so any help would be great?
Malx Vs BOS
charged me in the last 6 years
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