Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: Help im new!!!

  1. #1
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    christine06 Novitiate

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    Question Help im new!!!

    Hello

    i heard on gmtv i can claim back my bank charges. I am with HSBCicon bank and with a lot of effort i have finally got my bank statments.

    What do i do next???

    can someone plaese help????

    cheers

    christine


  2. #2
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    welly Novitiate welly's Avatar

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    Default Re: Help im new!!!

    Hi Christine

    Strart by reading the FAQ's and the step by step and this will be a good start and follow the Info on here and you will be fine.

    Spend a few days reading the forums and the one for your bank and you will see how this all works and how others have delt with this and the banks.

    When your ready start your own thread in your banks forum and keep everyone updated on how you are doing.

    Good Luck

    Welly

    DONT FORGET TO DONATE TO THIS SITE WHEN YOU WIN THANKYOU
    If you dont it wont be here

    Let battle commence!!!!!
    All advice and opinions given by people on this site are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

  3. #3
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    lisa samantha jones Novitiate

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    Default Re: Help im new!!!

    hi christine, im also with HSBCicon and new to this aswell, i got my charge statements back very quickly and was also told to send the letter as soon as possible back to them,im now trying to find this template letter in the library forum not really sure what im doing so here goes. Good luck with your claim will let you know how im getting on.


  4. #4
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    welly Novitiate welly's Avatar

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    Default Re: Help im new!!!

    Lisa

    Follow Info above and thet step by step you will be fine

    Welly

    DONT FORGET TO DONATE TO THIS SITE WHEN YOU WIN THANKYOU
    If you dont it wont be here

    Let battle commence!!!!!
    All advice and opinions given by people on this site are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

  5. #5
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    Laura LeMarc Novitiate

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    Default Re: Help im new!!!

    Chris,

    I am too in the same boat and trying from HSBCicon to claim back, could you let me know when you get some help on where to begin ..... I am new to this site and don't really know what I'm doint!!!!


  6. #6
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    christine06 Novitiate

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    Default Re: Help im new!!!

    Hello,

    I have finally filled in the spread sheet and posting the letter tommorow.
    Will let you know how it goes

    cheers

    christine


  7. #7
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    christine06 Novitiate

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    Default Re: Help im new!!!

    Hello everyone,

    Have just got back from holidayicon and i have recieved a letter from the bank and is says that "the bank does not agree with your contention that the charges that have been imposed consitute a penalty and therefore unenforceable."
    it also says " if you are not satisfied with the banks response you should now refer your complaint tot he finacial Ombudsmanicon service, as this represent our final response on this matter"

    Please can someone advice me on what to do next, do a write another letter???

    Thanks guys


  8. #8
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    lisa samantha jones Novitiate

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    Default Re: Help im new!!!

    Hi Christine, let me know how your doing with that letter your posting as im at the same leval aswell. thanks lisa



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE