Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Mint defaulted my CC when I was in a repayment arrangement due to a period of unemployment.
Anyway, since being back in employment I have been making payments of more than what the minimum would be, but I have no idea what the balance is now, I believe it should be close to being repaid.
Anyway, they have removed my internet access and when I phoned them I was told to write to the PO Box address, which I did and received no reply. I then wrote again by recorded delivery, and the letter was never signed for.
I then faxed them and received no reply to that either.
I am only trying to get them to confirm what my balance currently is.
Does anyone have a proper postal address for them that is no the PO Box address that is on the website?
request under the Consumer Credit Act sections 77(1) and 78(1)
Dear Sir/Madam
I refer to the above account,and letters to your PO box number sent on xxxxx.
Unfortunately despite my best efforts,the letters have gone unanswered.
Please supply me with a statement of account showing the balance outstanding,payments made,and any interest/fees/charges added.
This is a request under the Consumer Credit Act,and you are duly bound to respond with this information.
The Statutory fee for this purpose of £1 is enclosed,and is for this purpose only therefore should not be used for any other purpose.
I give you 14 days to comply,failing which I will be making a formal complaint to my Local Trading Standards and Consumer Direct for breach.
Yours Faithfully
Send to;
Mint 36, St Andrew Square, Edinburgh, EH2 2YB
Send recorded and with postal order for £1
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If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon. Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed. Donations help CAG to help YOU Click here
Proper postal address for Mint?
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