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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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New Petition started "Sack Atos Immediately" on gopetition


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Hi,

 

I've started a new petition at Sack Atos Healthcare Immediately Petition

 

The details are as follows:

 

Category: Justice

Region: United Kingdom

Target: David Cameron M.P. Nick Clegg M.P.

 

Background (Preamble):

Atos Healthcare has the £80million-per-year contract for 7 years to act for Department of Work & Pensions (DWP) to 'assess' sick people claiming Employment Support Allowance (ESA). They have been working to the previous government's target of pushing 1 million claimants onto Jobseekers' Allowance, and there are some well-documented abuses of vulnerable individuals such as refusing to allow note-taking or tape-recording of the assessment, failing to report truthfully where the claimant has demonstrated incapacity, inadequate facilities for those who are ill during an assessment, a computer system which gives garbled versions of examinations to DWP and various other abuses.

 

Petition:

"We, the undersigned, call upon Mr Cameron and Mr Clegg to terminate Atos Healthcare's contract with immediate effect, to pay the enhanced rate to all claimants whose claim is over 13 weeks old and to pay basic rate ESA to all other claimants.

 

We call for a return to family doctors as the primary source of information as to whether an individual is too sick to work, not a profit-driven plc.

 

We further call for a new approach to the sick by government whereby such vulnerable people cease to be treated as 'scroungers' particularly when many of these individuals as taxpayers have paid into the NHS, in some cases for many years

Edited by Yet_Another_Atos_Victim
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Hi,

 

I've started a new petition at http://www.gopetition.com/online/3696.html

 

The details are as follows:

 

Category: Justice

Region: United Kingdom

Target: David Cameron M.P. Nick Clegg M.P.

 

Background (Preamble):

Atos Healthcare has the £80million-per-year contract for 7 years to act for Department of Work & Pensions (DWP) to 'assess' sick people claiming Employment Support Allowance (ESA). They have been working to the previous government's target of pushing 1 million claimants onto Jobseekers' Allowance, and there are some well-documented abuses of vulnerable individuals such as refusing to allow note-taking or tape-recording of the assessment, failing to report truthfully where the claimant has demonstrated incapacity, inadequate facilities for those who are ill during an assessment, a computer system which gives garbled versions of examinations to DWP and various other abuses.

 

Petition:

"We, the undersigned, call upon Mr Cameron and Mr Clegg to terminate Atos Healthcare's contract with immediate effect, to pay the enhanced rate to all claimants whose claim is over 13 weeks old and to pay basic rate ESA to all other claimants.

 

We call for a return to family doctors as the primary source of information as to whether an individual is too sick to work, not a profit-driven plc.

 

We further call for a new approach to the sick by government whereby such vulnerable people cease to be treated as 'scroungers' particularly when many of these individuals as taxpayers have paid into the NHS, in some cases for many years

 

Here Here THE WHOLE ESA SOULD BE GONE ASWELL.

 

Hi Victim

 

your petition link seems to come up with

 

Save the Dogs Worldwide!

 

Libro

My advice is based on my opinion and my experience. It is not to be taken as legal advice as I am not legally qualified

If my advice has been helpful, please take a moment to click on the scales

on the bottom left hand side of my profile :p

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Hi,

 

I've started a new petition at http://www.gopetition.com/online/3696.html

 

The details are as follows:

 

Category: Justice

Region: United Kingdom

Target: David Cameron M.P. Nick Clegg M.P.

 

Background (Preamble):

Atos Healthcare has the £80million-per-year contract for 7 years to act for Department of Work & Pensions (DWP) to 'assess' sick people claiming Employment Support Allowance (ESA).

Sorry to be a party pooper but the fact is that the 7 year contract (Signed in 2005 FYI) is for £500million and the annual amount can fluctuate, also FYI ATOS have the option on extending the contract a further 5 years.
They have been working to the previous government's target of pushing 1 million claimants onto Jobseekers' Allowance, and there are some well-documented abuses of vulnerable individuals such as refusing to allow note-taking or tape-recording of the assessment, failing to report truthfully where the claimant has demonstrated incapacity, inadequate facilities for those who are ill during an assessment, a computer system which gives garbled versions of examinations to DWP and various other abuses.

 

Petition:

"We, the undersigned, call upon Mr Cameron and Mr Clegg to terminate Atos Healthcare's contract with immediate effect, to pay the enhanced rate to all claimants whose claim is over 13 weeks old and to pay basic rate ESA to all other claimants.

 

We call for a return to family doctors as the primary source of information as to whether an individual is too sick to work, not a profit-driven plc.

 

We further call for a new approach to the sick by government whereby such vulnerable people cease to be treated as 'scroungers' particularly when many of these individuals as taxpayers have paid into the NHS, in some cases for many years

Agreed that ATOS should be sacked but they'll only get replaced by another firm who might be even worse while ESA and the Welfare Reform Act 2007 remain in place.

 

P.S. Libro's right about the doggies link!

I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - [URL="http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/127741-benefits-advice.html"]see this post[/URL] by Joa, great advice and links! I've been running a Crisis Loan campaign and help since Jan 2007 . See my annotations c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.

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Sorry to be a party pooper but the fact is that the 7 year contract (Signed in 2005 FYI) is for £500million and the annual amount can fluctuate, also FYI ATOS have the option on extending the contract a further 5 years.Agreed that ATOS should be sacked but they'll only get replaced by another firm who might be even worse while ESA and the Welfare Reform Act 2007 remain in place.

 

P.S. Libro's right about the doggies link!

 

 

Hi Loan and victim

 

I found the right link to victims petition...

 

Sack Atos Healthcare Immediately Petition

 

Libro

My advice is based on my opinion and my experience. It is not to be taken as legal advice as I am not legally qualified

If my advice has been helpful, please take a moment to click on the scales

on the bottom left hand side of my profile :p

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Yep, I've helped save the dogs ... :confused:

Best wishes

Rae

 

[EDIT: Thanks Libro, first signature on the petition... :) ]

 

Rae

im second on the list you beat me rae lol:grin:

Libro

My advice is based on my opinion and my experience. It is not to be taken as legal advice as I am not legally qualified

If my advice has been helpful, please take a moment to click on the scales

on the bottom left hand side of my profile :p

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Hi Libro and Kelcou,

 

Ooops embarrassed - don't know where i got the dogs link from :oops: but thanks for correct link and for signing it

 

Take your point about the extendable contract and the variable rate, libro, but quoted the stats readily available on internet.

 

John x

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Signed Number 11.

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Hi,

 

I've started a new petition at http://www.gopetition.com/online/3696.html

 

The details are as follows:

 

Category: Justice

Region: United Kingdom

Target: David Cameron M.P. Nick Clegg M.P.

 

Background (Preamble):

Atos Healthcare has the £80million-per-year contract for 7 years to act for Department of Work & Pensions (DWP) to 'assess' sick people claiming Employment Support Allowance (ESA). They have been working to the previous government's target of pushing 1 million claimants onto Jobseekers' Allowance, and there are some well-documented abuses of vulnerable individuals such as refusing to allow note-taking or tape-recording of the assessment, failing to report truthfully where the claimant has demonstrated incapacity, inadequate facilities for those who are ill during an assessment, a computer system which gives garbled versions of examinations to DWP and various other abuses.

 

Petition:

"We, the undersigned, call upon Mr Cameron and Mr Clegg to terminate Atos Healthcare's contract with immediate effect, to pay the enhanced rate to all claimants whose claim is over 13 weeks old and to pay basic rate ESA to all other claimants.

 

We call for a return to family doctors as the primary source of information as to whether an individual is too sick to work, not a profit-driven plc.

 

We further call for a new approach to the sick by government whereby such vulnerable people cease to be treated as 'scroungers' particularly when many of these individuals as taxpayers have paid into the NHS, in some cases for many years

 

This is excellent work mate , I will sign it with immediate effect.

Come on folks lets get this going and we can give this company what it deserves.

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Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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There you go fixed.

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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The Link to this thread needs pasting around the internet

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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The Link to this thread needs pasting around the internet

 

PF

 

How do we do that mate , what sites , lets get to it as most do not know about the petition like you say unless they come on here.

Wonder if we could contact any tabliods and tv as well :confused:

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Is it me but every time i click I keep getting redirected to

 

 

 

save the Dogs Worldwide! petition

It's a dodgy link, try here:

Sack Atos Healthcare Immediately Petition

 

Ta for saving a dog:D

I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - [URL="http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/127741-benefits-advice.html"]see this post[/URL] by Joa, great advice and links! I've been running a Crisis Loan campaign and help since Jan 2007 . See my annotations c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.

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BBC Scotland's "Whos Cheating Who" documentary has been uploaded to YouTube:

YouTube - Who's Cheating Who - PART 1/3

 

Regards, Paul.

I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - [URL="http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/127741-benefits-advice.html"]see this post[/URL] by Joa, great advice and links! I've been running a Crisis Loan campaign and help since Jan 2007 . See my annotations c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.

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Hi,

 

I've started a new petition at http://www.gopetition.com/online/3696.html

 

The details are as follows:

 

Category: Justice

Region: United Kingdom

Target: David Cameron M.P. Nick Clegg M.P.

 

Background (Preamble):

Atos Healthcare has the £80million-per-year contract for 7 years to act for Department of Work & Pensions (DWP) to 'assess' sick people claiming Employment Support Allowance (ESA). They have been working to the previous government's target of pushing 1 million claimants onto Jobseekers' Allowance, and there are some well-documented abuses of vulnerable individuals such as refusing to allow note-taking or tape-recording of the assessment, failing to report truthfully where the claimant has demonstrated incapacity, inadequate facilities for those who are ill during an assessment, a computer system which gives garbled versions of examinations to DWP and various other abuses.

 

Petition:

"We, the undersigned, call upon Mr Cameron and Mr Clegg to terminate Atos Healthcare's contract with immediate effect, to pay the enhanced rate to all claimants whose claim is over 13 weeks old and to pay basic rate ESA to all other claimants.

 

We call for a return to family doctors as the primary source of information as to whether an individual is too sick to work, not a profit-driven plc.

 

We further call for a new approach to the sick by government whereby such vulnerable people cease to be treated as 'scroungers' particularly when many of these individuals as taxpayers have paid into the NHS, in some cases for many years

 

I've checked the links it's about saving dogs not that I would not save an animal but I can't see anything relate to ESA.

 

I found the links.

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@ 45002 & pompeyfaith,

 

Hi 45003

Am very sorry for incorrect link - I took the address from the gopetition site not realising that I was still on the 'dogs' page. I've added the correct link to my signature on here.

 

Thanks for wishing to sign petition and please do try the correct link.

 

Hi pompeyfaith,

 

Yes, if we could publicise it on the broader internet I'm all for it.

 

BTW, I'm only just learning forums and blogging, have only public library access on occasional days and have very low energy levels some days (weepy violin plays lol) Joking aside, I mention this only in case ppl think I'm not committed because I'm only on here every so often or if I can't reply to a post or PM. Also please bear with me - as a newby I'm making my share of mistakes.

 

Thanks to everyone who has signed the petition so far x

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