Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
i'm already working through claiming charges back from Abbey and a few other institutions but wanted to find out about RBS.
I closed an current account in 2003 and recently visited a branch near where I work to get old statements as I know that there were a lot of charges that I would like to get back. I was told that there would be a fee and they would have to look into it. Lady called me back within 24 hours to say it was impossible as account has been closed for so long. I think i know the account number but they claimed that they couldn't find me on the systems....
Is this true? or should I write the initial letter asking for statements under data protection act? so far all but 2 of the companies i'm claiming from have replied to this letter so i'm getting used to being ignored!!
Go the data protection way. Then there's no misunderstanding of what you want.
yeah definately they have to by law keep the records and to say they cant find them is a blatant attempt at fobbing you off so you get discouraged.
Royal bank of Scotland
£2391.82 + 8% + legal costs £220.00 = £2911.88
Data Protection Act request - 01/07/06
Prelim Request - 25/07/06
LBA - 08/08/06
Claim filed - 22/08/06
Acknowledged - 25/08/06
Defence filed - 25/09/06
AQ sent 10/10/06
AQ Received by court 12/10/06
Copy of RBS AQ received 14/10/06
Now We Wait ................
are they fibbing?
and a few other institutions but wanted to find out about RBS
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Originally Posted by Niklowe
Royal bank of Scotland 