Thread: Hmmm they're not playing ball

Hi,

Wrote a letter and e-mailed Halifax with the following:

Please supply me with a complete list of transactions and charges relating to my banking history with your organisation. Alternatively, a complete set of statements for that period will be acceptable. This is in accordance with the Data Protection Act.

Please note I am unwilling to pay £5 for each statement but I hereby give consent for the statutory DPA fee of £10 to be deducted from my account for the charges information I require.

You have 40 days to comply with my request.

They wrote to me saying I can have a list of statements at a charge of £5 each! How annoying after I specifically stated I was unwilling to pay this fee.

Any ideas??!!

Ta





Similar Threads:

• Vodafone Not Playing Ball. Want to take it further?
• Halifax Not Playing Ball!
• Courts not playing ball with judgements
• Lloyds TSB playing hard-ball
• Barclaycard not playing ball!

No unfortunately that's what it said. I have heard of other people being asked for £5 per statement. But I specifically told them it was in accordance with the DPA and gave them permission to deduct the £10 fee from my account. Seems they're trying to put people off claiming to me.