I've received back all the gumpf from Llloyds as a result of my SAR request for my PPI claim. However, credit card statements have only been supplied since 2004. I took out my first card inc PPI when they were just TSB/trustcard, around 1998 - does anyone know if they should usually hold/supply statements from this far back?

They've also neglected to send me the original credit card Agreement as I'd requested, all they've sent is one I'd signed only in 2006 when I transferred to a different card.

Interesting.

I have had a card since 98 also and only recieved 6 years.

For the record I did recieve a copy of my 98 agreement in both a cca request and the sar. And I have had 3 different accounts with them in that time(classic, gold and another gold when it was shut due to fraud)

Personally I think they do have the statements further back. Ive got bank statements from them back to 1999 although I think at that time these were done more local where the credit card would of been done at Southend on Sea(I think).

I'd be interested to see peoples opinions on this.

Does anyone have any old credit card PPI booklets/policy summaries as issued by LLoyds Tsb from around 1998 on?

Also would be interested to hear from anyone who has been sent any credit card statements from further than 6 years eg from 1998 - 2004.

I have now been told by Lloyds that credit card statements prior to 2004 are no longer held - does anyone have proof to the contrary and been sent credit card statements older than 6 years?

Also, they say they have been unable to locate a copy of my signed agreement for the account, but they assure me that before they opened the account, they would have required sight of a signed agreement and that if I take the matter further, they are confident in their ability to prove this! Any thoughts on this?

Lastly, if I can no longer obtain statements back from 1995, when FOS deal with my PPI claim and if they uphold it, will they only deal with the PPI premiums I can prove were paid over the 6 years statements I have? Could they not even do an estimate of what I would have paid in premiums for all those previous years 1995-2006?

I too have only received statements from the last 6 years - though I was given a TSB trustcard (I did not apply for one) instead of a cheque guarantee card back in the 80's - probably the same as in this link

http://www.consumeractiongroup.co.uk/forum/payment-protection-insurance-ppi/227545-ancient-history-ppi.html

Could it be possible that you didn't actually apply for a trustcard whizzkid001 ?

The PPI for Lloyds TSB was with Pinnacle Insurance plc - who don't seem to have a lot of info about the policy apart from how much it was per month - probably going back to the late 80's early 90's but they haven't mentioned when the policy actually started. I believe the policy to have been mis sold and I want to claim back the premiums with interest.

Have any Lloyds TSB PPI claimants been sent credit card statements more than 6 years old? Or if you already had statements over 6 years, has anyone been refunded for over 6 years of PPI?

whizzkid001

I had a Credit Card with Lloyds back in 2003 for approx 1 year (0% Balance transfer card)

I submitted a SAR to Lloyds in May this year for a copy of the CCA and Statements.

It took 3 months of trying, including 4 letters of complaint and a phone call, but I got a copy of the original CCA and all statements dating from June 2003 till August 2004. Unfortunately it turned out there was no PPI applied to the account.

I know it is only 1 extra year but it does prove they hold records going back more than 6 years.

The number I contacted was 0845 070 7124. This is the number for Lloyds DSAR Team.

Best of luck

FMC

i have got some from 1999,lloyds love telling lies they are a bunch of crooks

i have just reeived a pile from the year 2000,mind you they said the same to me i had to sar them to get these statements and i have to add the sar people are a class above the rest of the bandits at tsb ,it about time people power took control and hold a mass demonstration and instited the fraud squad go in

i have received some from 2000,the banks act like the freemasons very very secretive you need a court order to find out,it is about time a whisleblower came to front and spoke out