Thread: claim started ::::: SETTLED IN FULL::::::::

letter sent to Barclays on thurs 9th feb (letter from libary copied and pasted) claim amount 200

also sent one to woolwich which is part of barclays and i am claiming around 1000 from them

as im new to this website would like to thank whoever set up the steps to follow as i think is going to help me a great lot


tony
tranmere

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just recieved letters from woolwich and Barclays the same day

in basic both letters say they are sorry that i am dissatisfied about level of service and they both aim to resolve this matter by the 10th of march (both banks)

so now i start step 5

just opened another letter recieved today from the woolwich see below


in order to investigate this matter further we would require you to send in all documents you have highlighting the charges you wish us to re-imburse

once we have recieved this documentation we can continue with our investigation .

in the mean time if your unhappy with any aspects of my response please contact me on 01225477032

joyce bell
case manager
woolwich telephony customer relations team



anyone with any advice please

Originally Posted by BankFodder

Good.

On the basis that they are different calims, please would you start a Woolwich thread in Other Institutions please.
It will be easier to keep track of for us and for all your happy readers.

no probs started new thread for woolwich

just recieved letters from woolwich and Barclays the same day

in basic both letters say they are sorry that i am dissatisfied about level of service and they both aim to resolve this matter by the 10th of march (both banks)

so now i start step 5

Whats step 5?

I'm in the process of claiming with Woolwich but they handed it over to Barclays who promised to respond by 28th Febuary.

cheers

i have been away all week so got back to find a lwetter from Barclays which in short said

when you opened your acount you signed to say you understood the terms and conditions, these terms and conditions clearly explain your obligations to us and our obligations to you.

putting the above aside, as a gesture of good will i confirm your account will be refunded with all your charges to date amounting to £185 within the next 7 days

tony

Originally Posted by BankFodder

tony

You said they owed you £2000[/quote]


should have been £200 the calim for the woolwich is £1700

Originally Posted by BankFodder

So hang on. are you saying that your claim against Barlcays is now resolved?

yes thats right

Hello I am just about to persue a claim for unfare charges with the Woolwich, does ant one have the correct customer services address to write to? as I know they are now part of Barclays.

Thanks

has anyone had any real results yet with the woolwich???

hello everyone!

I have sent my fisrt letter since the 15th september 2006 and i still have no reply from my bank! I have send it as a special delivery so i know they have receive the letter, what can i do next? is it ok to send letter2?

Laurence

hello everyone!

I have sent my first letter since the 15th september 2006 and i still have no reply from my bank! I have send it as a special delivery so i know they have receive the letter, what can i do next? is it ok to send letter2?

Laurence

which template do you send to barclay card (credit card) pls
medical