Thread: Barclaycard - Part way there!

Hi All,

I sent a letter to Barclaycard requesting a refund of all penalty charges to my account in the last 6 years and received a letter offering me £291, which I rejected. I wrote back saying as they had not given me a full Breakdown of the charges to my account I could not see if this was a fair settlement.
I requested a copy of all charges under the DPA and they refused saying they are on a microfiche system. I wrote back saying this is covered and they have now sent me a printout of my statements going back to May 2004. Does anyone know how I can get copies of my charges going back to 2000?

Please help!

Susan

Similar Threads:

• What part of the UK are you in?
• CPR Part 18
• Barclaycard part payment shenanigans
• Barclaycard part payment - what to do?
• Part way there

Did they say what the 291 was based on?

No, just as a goodwill gesture, it had no Breakdown to show how they came to that figure!

Without paying the £3 statement you wont easily get access to these statements read the barclaycard microfiche thread :- http://www.consumeractiongroup.co.uk...che-gumph.html

You can pay the fee then add it to your claim, or estimate your charges based
on the statements you have.

I am in exactly the same situation and havent decided which to do yet.

Good luck !

i wonder if you could help me???
i have been reading with great interest your account of getting your money back from banks and was seeking your advice.
i have sent a letter to barclaycard asking for details of charges and or bank statements going back the last 6 years! they have sent me details going back to march 2005 and say i will have to pay £3 per statement for the rest as it is stored on a microfich or something like thta. can anyone advise me if they are allowed to do this? and if now what can i do next. please email me on this address (david . seale @ ntlworld . com) withouht spaces as your help and advice would be much appreciated!
thanx