Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi just a quick question. I have a car finance loan with the above mentioned companie. Due to a bank error (yes they do happen SNIGGER) it was paid late. Now I have a 20 pound charge for a letter telling me about my bank not paying the D/D. Based on the bank charges section and credit cards, doesn't this fall under the same section of unfair charges i.e I can tell them where to go with the charges?
Much against popular opinion I have to date found this company very fair over my account. I have had several payments failed for one reason or another, have had several bank/date changes and have incurred no charges. I also have a personal loan with this company, and to date have messed them about to suit myself with no horrendous charges what so ever. In fact would recomend them to anybody apart from the inflated interest.
To respond to your question though I would;
1) Speak nicely to your account manager.
2) If this has no effect, TELL THEM THAT YOU DISAGREE with paying this charge and demand that they refund/drop the charge OR ELSE.
Please remember that you still have to abide to the terms of the agreement, ie. payments to be regular and on time.
They are only breaking the Law if they are actually penalising you for missing/late payments. If necessary read the FAQs but write(REGISTERED POST) and ask for a complete break down of how they actually arrive at their charges. If they can prove that they are legitimate costs then you will have to pay them. If they refuse or cannot then you have a case for asking for your money back/ or charge dropped.
Above all else, Please read the FAQs, they are invaluable
Welcome Finance - Car finance
Reply With Quote
Re: Welcome Finance - Car finance
