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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Free Dental Treatment.


The Chez
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I posted something simlar in the NHS forum a few weeks ago, but didn't receive many replies, someone told me to try posting it here.

 

What it is, I am on IB and DLA (lower rate care) for Asperger's Syndrome. I live with my partner, who works, so I am unable to claim any means tested benefits such as Income Support.

 

I am in urgent need of dental treatment, I have lost 2 teeth this year and another is on the way out. The problem is I cannot afford, let alone find, and NHS dentist. 99% of my partner's earnings go on the bills, he is also unable to fund things we have to class as luxuries, sadly this includes seeing dentists and opticians (I also need an eye test as I am worried about my eyesight too). However, I might be able to pay for the test, but glasses & lenses would be out so I don't see the point.

 

I have had infections in my mouth, which I have had to obtain antibiotics from my GP for, they always say I need to see the dentist, but I genuinly cannot afford it and they have no further suggestions. Whats the point of going for a checkup but not being able to afford any treatment, which for me would come well above £100. Thats our food for a fortnight.

 

My two front teeth grew crooked when I was younger, and my dentist at that time refused to put a brace on, so I would, in the future, also like a bit of cosmetic work to correct this, as it is starting to get me down. However, that can wait until the more urgent problems are sorted out, such as the roots that are still in my gums from the two lost teeth.

 

If I were to go to the hospital A&E department when I have really bad toothache, would I have to be treated for free or would I still have to pay? I just don't know any way around this.

 

Is there one?

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Chez,

Do you have a dental hospital near where you live. If so, if you go to their casualty dept and ask for treatment you should get it. You will see a trainee dentistand it probably wonr cost you anything, if you show them you are on benefits. Other than that I cannot suggest anything else.

 

Cheers - Scousegeezer.

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@ The Chez

You said that you are on I.B., the bad news is that I.B. doesn't usually qualify you for free prescriptions, dental treatment or vouchers towards vision or aural aids - I.S., JSA and ESA claimants are eligible. I've never understood why we I.B. claimants don't get this help when all the other "out of work" benefits do. I suppose that if you can wait that long, the DWP is moving everyone to ESA, then you'll qualify.

 

You can qualify for help with these health costs if yours and your OH's joint income are below a certain threshold, i.e. help awarded for hardship.

 

A couple of years ago I needed to replace a broken pair of specs, I went to Asda opticians and the man there persuaded me to take the H.C. claim form and send it in. I followed the man's advice, even though I was sure that I wouldn't get any money back, well how wrong was I, a few weeks later I got a cheque for £34 which covered more than half of my costs.

 

Another thing which you can do is to get a H.C. (11 or 2, I can't quite remember the number) claim form and ask for help with your health costs on the grounds of low income/hardship. You'll need to send them evidence of income, e.g. copies of your I.B. award/amount letter and your OH's pay slips and details of your housing costs. If you're successful they will issue you with a certificate entitling you to reduced cost treatment, e.g. the dentist will only charge you a few quid for the first visit and the follow-up's will be for free, likewise the optician will automatically reduce your bill by the value of the "optical voucher" amount. Check out the DWP Direct website and get on the phone immediately to get them to send you the H.C. form.

 

I hope this helps, best regards and good luck,

Paul.

Edited by loan_ranger

I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - [URL="http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/127741-benefits-advice.html"]see this post[/URL] by Joa, great advice and links! I've been running a Crisis Loan campaign and help since Jan 2007 . See my annotations c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.

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Finding an NHS Dentist near to you:

Both the BDA and the NHS offer “Find a Dentist” websites. To find a NHS or private dentist in the UK please visit http://www.bda-findadentist.org.uk or try this link;

About Dentistry

 

How can I get the HC1 claim form?

 

You should be able to get the claim form from:

 

  • Your JobCentre Plus office.
  • An NHS hospital.
  • By phoning the NHS Formsline on 0845 610 1112, textphone: 08700 102 870.
  • By phoning the Department of Health Publications Orderline on 0845 610 1112, textphone number 08700 102 870.
  • Your dentist or optometrist (optician) may stock them.

Edited by loan_ranger
added content

I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - [URL="http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/127741-benefits-advice.html"]see this post[/URL] by Joa, great advice and links! I've been running a Crisis Loan campaign and help since Jan 2007 . See my annotations c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.

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