Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Basic Account Holder pamelapms Novitiate



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    Default rbs loan mystery

    HI,

    I have a loan mystery going on myself! Loan was taken out about 15 years ago and about 10 years ago was stupid and never paid for a year, so it went from 4000 to about 12000 and passed to titan. I have been paying 200 a month on this loan for over 10 years now which makes me sick to my stomach, intrest was over 30% so i was not even covering the intrest. I have had meeting with my current bank who offered me a loan to settle this and clear it once and for all and actually be able to pay it off in 6 yearsicon. So was very happy thinking all i had to do was call get a figure and get it paid! Not so easy it turns out, they only have one current account in my name in 3371 credit, which is very strange since i was not covering intrest.
    Two xmas's ago my payments were returned to me and when i called was told i had wrong details, loan was not paid off and was still around 12000 and the payments they sent me back had to be paid back so i was not in arrears.
    So after speaking to about 10 different people today who were very vary in giving me any details really,they said they need to look into it and calculate the balance and will call me back in a few days?? also this makes no sense to me either as your balance should be your balance....whats to calculate????? i asked woman on phone what i should do and they advised to stop making payments, i asked for a letter or email to clarify what she was saying and she would not do so, just leave a note on my account. All just seems very strange to me and dont know what to do. If my payments have been going to the wrong account for 1 1/2 years surely the bank would have contacted me or i would have had someone at my door.....really dont understand all this, feel like for the past 10 years i have been ripped off completley. Also i have done a credit check with experian and no outstanding debt is on my credit recoreds....does not sound right either!!!!!
    Since account is so old and when younger was a bit silly i have no documentation regarding this loan at all!!!

    Any help PLEASE


  2. #2
    Site Team maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52's Avatar



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    Default Re: rbs loan mystery

    Hi,

    Send a Subject access requesticon to RBSicon, this should let you know the score regarding payments made to the account ect.

    Regards.

    Scott.

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  3. #3
    Basic Account Holder pamelapms Novitiate



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    Default Re: rbs loan mystery

    Ok will do, thanks Scott ill ask tommorrow, waiting for a call for them to work out my "balance" whats all the talk about router accounts , what are these??? could that be the problem? that i have a duplicate account with high intrest?


  4. #4
    Basic Account Holder foxyflugel Novitiate foxyflugel's Avatar



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    Default Re: rbs loan mystery

    see my post - there is an explanation in there about router accounts.


  5. #5
    Site Team maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52 Highly authoritative maroondevo52's Avatar



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    Default Re: rbs loan mystery

    Quote Originally Posted by foxyflugel View Post
    see my post - there is an explanation in there about router accounts.
    This one...............

    http://www.consumeractiongroup.co.uk...n-mystery.html

    Any advice I give is honest and in good faith.
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    If you can, please donate to this site.


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