Just an update
Wrote to BOS asking why I recieved no replys to my letters....Got a letter back from Paul Simpson Customer care manager (your joking)
Stated that they had recieved no previous letters from me and they would not be giving my charges back, totalling £600!
"as charges levied against your account are within the terms and conditionsof Halifax
accounts, we will not be refunding these charges"
This letter was in a A4 brown envelope, my name and address was covering the whole envelope, I take this as a little dig yes I have complained!
Any comments?
MP
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