Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default Am Ex have sent me £20 cheque!!!

    help please people !,

    i claimed £270 from Am Ex on 2 August, schedule of charges as follows:



    Date
    Fee
    Amount (£s)
    13.2.2002
    Late Payment
    15.00
    13.3.2002
    “ “
    15.00
    15.4.2002
    “ “
    15.00

    “ “
    10.00

    “ “
    15.00
    2.5.2002
    Collection fee
    200.00
    GRAND TOTAL

    270.00




    had no reply other than an acknowledgement, so sent them a lbaicon yesterday (18.8). today i have received a letter enclosing a cheque for £20 as a goodwill gestureicon.

    they say that the £200 referral fee was imposed by the Outside Agency, & not by Amexicon. it was in fact a DCAicon i paid.

    so does this mean i have no comeback on this £200?

    also, (i need to know that first of course), can i get back to AMEX & say 'fair enough, but please can i have the other £50'?

    help me out if you can. thanks very much.
    Mel

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  2. #2
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    Default Re: Am Ex have sent me £20 cheque!!!

    sorry, my table didn't come out in the post like it looked before i submitted! we are talking £70 in late payment charges, then £200 when they referred the debt on (very swiftly & i'd been a flawless customer for years)....


  3. #3
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    Default Re: Am Ex have sent me £20 cheque!!!

    Hi,
    I have been brought to the brink with bank charges in this last year as I have had so much financial trouble with an ex-husband! It has taken me over two months to get the bank statements with charges from the bank for the last four years. By my calculations of a maximum of £12 per charge - the bank now owes me approximately £3000!! I am about to calculate the 8% on this and then write and ask them for MY money!! I am heartily sick of large corporations and companies sucking the life out of their customers/consumers!! Wish me luck please!
    Annette


  4. #4
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    Default Re: Am Ex have sent me £20 cheque!!!

    Hello Folks, and welcome.
    Firstly, hello to you Mel, yep, you can get your £50 back, just follow the instructions as anybody else would.
    What was the £200 for? This was added by your bank?

    Annette, why do you say maximum of £12, your charges were likely a lot more than this? Have your statements not arrived yet?
    I really think you need to read a lot more as you don't have a good enough grasp of the whole process, take a couple of days to absorb as much as possible, this will save you a lot of trouble later on.

    Crusher



    HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE
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    Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.
    IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

  5. #5
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    Default Re: Am Ex have sent me £20 cheque!!!

    Thanks so much Crusher,

    they say the £200 was added to the amount i owed but not by them, by the debt collectionicon company. i actually paid Credit Solutions by phone immediately upon receipt of their letter of 7.5.2002, & i've dug out that letter. It states that the £200 is 'in accordance with Section 6 D (iii) of your Cardmember agreement'.

    Not sure if that makes a difference., I would appreciate your views on whether i can claim any of the £200 back (bit steep for a letter), & if so who from.

    If i can't claim from Am Ex, would I send them a revised lbaicon for the £50?

    Thanks again
    Mel


  6. #6
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    Default Re: Am Ex have sent me £20 cheque!!!

    you might want to have a look at this thread....
    http://www.consumeractiongroup.co.uk...collection+fee
    And if the debt collectionicon agency cannot justify the charge, then you can claim this back too as you would any unlawful charge.



    HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE
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    Principles WON link HERE
    A&L (Mrs Crusher's account) claim link HERE
    Barclays claim link HERE

    Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.
    IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

  7. #7
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    Smile Re: Am Ex have sent me £20 cheque!!!

    Good luck!!!

    Quote Originally Posted by annette_p_baller
    Hi,
    I have been brought to the brink with bank charges in this last year as I have had so much financial trouble with an ex-husband! It has taken me over two months to get the bank statements with charges from the bank for the last four years. By my calculations of a maximum of £12 per charge - the bank now owes me approximately £3000!! I am about to calculate the 8% on this and then write and ask them for MY money!! I am heartily sick of large corporations and companies sucking the life out of their customers/consumers!! Wish me luck please!
    Annette


    ************************* *************************
    Barclays current a/c: Settled £3,413.27

    HSBC: Settled £753.00.

    MBNA (bmi): Settled £580.00.

    Egg Card: 16/11/06 Received letter -they will not pay the £200 charges nor remove default notice.

    Please click the scales if I have helped you
    Thanks

  8. #8
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    Default Re: Am Ex have sent me £20 cheque!!!

    i've read that thread Crusher. interesting content but it doesn't apply to me as i unfortunately coughed up in full out of fear at the time.

    are you suggesting that i pursue Amexicon for the £50, & the Credit Agency for the £200?

    i don't want to sue a company who can turn round & say it has nothing to do with them so i need a way of finding out who is responsible for levying the £200. otherwise i guess i'll have to drop it & feel even more cheated than i did before i saw the glimmer of hope of revenge.

    thanks
    Mel


  9. #9
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    Default Re: Am Ex have sent me £20 cheque!!!

    I would imagine it's the debt collectionicon agency, so it's them you will have to chase.

    Get back your £50 from Amexicon, and the £200 from the others. If it is an unlawful charge, the same principles apply, the letters in the library should suffice with a little alteration. What does the £200 relate to? Writing a letter? It's pure profit extraxcted from one who can least afford it.

    If you are unsure as to who levied the charge a couple of phone callsicon should clear it up. (I think it's the agency though)



    HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE
    Capital One WON Link HERE
    GE capital (5 accounts) WON link HERE
    Lloyds bank account WON second claim starting! link HERE
    Budget insurance cough up WON link HERE
    Principles WON link HERE
    A&L (Mrs Crusher's account) claim link HERE
    Barclays claim link HERE

    Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.
    IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

  10. #10
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    Default Re: Am Ex have sent me £20 cheque!!!

    Brilliant, thanks so much.

    I think I'll send a revised lbaicon thanking Amex for the £20, pursuing the additional £50, & advising that I'll pursue the debt collectionicon Co for the £200 (on their advice as to who raised that charge), but will be back to them should i discover otherwise.

    The £200 is described as a 'referral fee'. Am Ex said it 'would be applied', the Debt Co that it 'has been applied', so no clues there.

    Thanks again for all your help.

    Mel


  11. #11
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    Default Re: Am Ex have sent me £20 cheque!!!

    no probs, keep us posted.



    HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE
    Capital One WON Link HERE
    GE capital (5 accounts) WON link HERE
    Lloyds bank account WON second claim starting! link HERE
    Budget insurance cough up WON link HERE
    Principles WON link HERE
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    Barclays claim link HERE

    Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.
    IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

  12. #12
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    Default Re: Am Ex have sent me £20 cheque!!!

    I've sent the revised lbaicon this afternoon.


  13. #13
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    Default Re: Am Ex have sent me £20 cheque!!!

    Another letter from Am Ex states that they have esclated the matter & will reply asap.

    Mel


  14. #14
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    Default Re: Am Ex have sent me £20 cheque!!!

    Nothing further from Am Ex, so am going to have to file a claim, or should i wait a little longer? :?


  15. #15
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    Default Re: Am Ex have sent me £20 cheque!!!

    After 28 days (14 + 14) pop in your claim.
    One month is more than enough.....





    HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE
    Capital One WON Link HERE
    GE capital (5 accounts) WON link HERE
    Lloyds bank account WON second claim starting! link HERE
    Budget insurance cough up WON link HERE
    Principles WON link HERE
    A&L (Mrs Crusher's account) claim link HERE
    Barclays claim link HERE

    Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.
    IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

  16. #16
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    Default Re: Am Ex have sent me £20 cheque!!!

    On the Moneyclaim, should i claim the £70, or the £50 (as i have their cheque for £20)?? I've worked out the interesticon on the full amount (£70), which i want to claim in full, but don't want to complicate matters.

    thanks
    mel


  17. #17
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    Default Re: Am Ex have sent me £20 cheque!!!

    You have your £20, so you are now after the £50.
    Stick in your interesticon too, even if its a few pence, just to prove a point.

    Crusher



    HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE
    Capital One WON Link HERE
    GE capital (5 accounts) WON link HERE
    Lloyds bank account WON second claim starting! link HERE
    Budget insurance cough up WON link HERE
    Principles WON link HERE
    A&L (Mrs Crusher's account) claim link HERE
    Barclays claim link HERE

    Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.
    IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

  18. #18
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    Default Re: Am Ex have sent me £20 cheque!!!

    Crusher i was worried they might stop that cheque as i refused it! Also the interesticon is £25 (on the £70) as this all happened in April 2002. I want to claim the full interest you see! Unless that's not feasible???


  19. #19
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    Default Re: Am Ex have sent me £20 cheque!!!

    Yep, claim the lot.
    They will not stop the cheque.



    HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE
    Capital One WON Link HERE
    GE capital (5 accounts) WON link HERE
    Lloyds bank account WON second claim starting! link HERE
    Budget insurance cough up WON link HERE
    Principles WON link HERE
    A&L (Mrs Crusher's account) claim link HERE
    Barclays claim link HERE

    Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.
    IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

  20. #20
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    Default Re: Am Ex have sent me £20 cheque!!!

    The £50 plus all the interesticon you mean? Or the £70?
    Mel



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