Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Contact the CRA to dispute it, I think Arrow are a debt company so it may have been sold on from an account you held elsewhere and didn't pay off or added in error.