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Barclays have taken my account balance to nil and made me Zero?
I hold a business account running for the last 6 months fine no problems in it. Yesterday suddenly when i checked my balance the account the balance is zero, £64000 is taken from the account.
and the trasaction mention ''Referral Manchester Premeir'' mentioning, I called to the bank call centre and ask where is my money gone they said it is showing that a transcation is made to a Football donation or so, i said i never done this, stop this transaction for a long hold they said they are putting the transactiion in dispute, further i called and asked how the payment was made ? i asked was it internet or my card? or what, imagine they said none of it, and the transaction is mentioning Debit. Fine later in the evening at 4 they said to me that the funds are taken by the barclays.
I said we are having a legit business just started in 6 months , never had a problem and when we are increasing our turnover and business u have taken the money, i said i am still not satisfied whats going on, i need to go to the police to report it and report to my solicitor, they said there is no need beause ur money is safe with the bank and is with us but we can't give u the reason at the moment that why this thing had happened.
my concern is, u know if the banks shuts the bank account they just simply send the letter of closing the accont, but this wasn't the case, and if money laundrying is done they close and seize the account as well. but in these both cases, i can access the account check my statement, payments all active, but the money is missing, in sense of whole account is wipe off. Balance Nil.
They said to me they will get back to me on monday with the updates. my business manager haven't called me up yet to check what is the situation going on.
have anybody have been the victim like this, did they get there money back???
We have seen this before where the bank act without giving any reasons but your money seems to have disappeared. If you are moving large sums of money, it may be something to do with Money Laundering Regulations.
Act quickly on Monday and contact Barclays HQ in London to report and complain about this matter. Seek their reassurance that the money has not been moved in any fraudulent transaction.
Tell them you require a full response within 48 hours or you'll complain to the fos and elsewhere. Back up your phone or email complaint with a letter sent by Recorded Delivery.
Don't bother with your business manager if he dosen't contact you. He may be unable to tell you anything, or do anything about what has happened.
They make take a few days to investigate and then, suddenly, the money is back again with little or no explanation.
Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.
for ur Reply, but let me tell you something very important information which i got for the business banking experts and accountants.
They said what so ever happens in any case any bank is not authorize to move the money from the Bank account without the consent of the Ownership aur Authorize person. it is included in money laundering regulation as well.
Because Business accounts means Business Transactions, if the bank is having any problem with the customer's account they can just simpley deactivate the access of the money ans ask some verfication/ details for the transaction's or so. but they can't move the money from the account and say that Barclays is holding the money or any bank in this stituation,
the only way how they can move the money is by the court judgement that the money should be taken to the treasury or taken to the bank authority.
To me it seems that it is a bank error or a fraud committed which Barclays is not admitting it. because u know if any thing wrong on my end the bank would have called me up and ask for details or so, But they never called me up, till the morning 11.30a.m, i called them and informed them what had happened with my account, and special thing is there is no notes on the account left regards in such transaction happened.
i have reported to the Ombudsman as welll.
and i am looking forward what they are going to tell me.
Please anybody having any knowledge regarding this matter,Please help me out in it.
Victimofbarclays -v- Barclays
have taken my account balance to nil and made me Zero?
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