Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    I have debts with a couple of people. I am not to sure on the figure at the moment (I am at work) and they are making my life hell.

    I am more than willing to pay what I owe them however everytime I have called regarding payments, I have to 'Pay in full, or not at all'.

    I haven't got a CCJ yet, but my current plan was to wait for one and then get an administration order on all my debts, cleaning my credit rating, stopping the letters, and paying the amount I owe. I am only 20 so I can afford to not have credit for 6 yearsicon. Is this a good idea or not?

    I have already tried talking to the companies I owe money to, one I currently have a payment set up with and they are happy about, I have paid off council tax I owe and I am currently setting up a monthly payment for overpaidicon housing benefit.

    It's just the big wigs like O2, vodaphoneicon, BT (EXPECIALLY ARGGHH!) and NPower that are having none of it.

    Is there a way I should be approaching it? Or should I just wait to get a CCJ? How can I speed up the process of getting one? It has been longer than 6 months on all my debts, some are nearly 2 years old, others one.

    I don't have a clue what to do. Help.


  2. #2
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    Default Re: Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    If you get a CCJ against you it will beggar your credit for six years. The NPower one you might be able to get help with see; http://www.consumeractiongroup.co.uk...rust-fund.html With the vodaphone you might be able to come to some arrangement with Lee see; http://www.consumeractiongroup.co.uk...-problems.html if you email them your offer you will get a reply containing a code number, if you post the number back here no doubt Lee will look into it for you.

    As for the others, you could pay what you think you can reasonably afford for the time being, eventually a debt collectionicon agent will get in touch with you. When they do come back here for further advice.

    Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.

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  3. #3
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    Default Re: Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    Hi

    Here are a few tips to help you along.

    First of all do your own Income and Expenditure statement showing how much money is coming in and what your bills are. You should prioritize your bills as follows:

    1. Rent/mortgageicon
    2. Council Tax
    3. Food/Utilities/Clothing
    4. Transport
    5. a small reserve

    What you have left is the total amount of money with which to pay creditors. This is the maximum they can have and it is up to you to determine what percentage each creditor gets.

    Once you have done that you can write to them with your payment offers. Try and obtain bank details and set up standing orders (NOT DIRECT DEBITS).

    Work out a date you can pay which is a few days after you yourself get paid. In your offer to your creditors tell them you are paying several days later still. This will then build in a time reserve that should see your creditors getting paid a day or two before it is due, thus preventing them from using late payment as an excuse to pressure you.

    It does not matter if they don't like or do not accept your proposals, as this is the best you can do. Do not let them dictate to you what you will do as you simply cannot afford it. You know this because you have worked it out already.

    They have two choices; accept the deal or take legal action. If they do the latter and win (and who says they will win as you can quite possibly challenge your debts in full or part) they will end up with the same amount you were going to pay them anyway because you can tell the court of your previous offers and the court will very likely uphold your offer.

    Also, do not talk to any creditor on the telephone. Not ever. From now on all communications must be written only. This is because you then have an audit trail and proof of what was stated by them.

    Send all communications by recorded delivery and keep the records.

    dont signicon any of your letters.

    Keep all communications received including the envelopes. Staple the envelopes to the letters received in case at some point in the future you need to check on the date or the type of postage or origin of correspondence.

    Hope that helps.

    Why don't you list all your creditors here and approximate amounts. There may be opportunities to partially or fully challenge some of the bills you have.


  4. #4
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    Default Re: Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    Hi thank you for the reply's I will get reading those pages sometime today.

    As for an income expenditure form, I am currently talking with housing benefit to repay what I owe and have to fill in one for them, so I will photocopy and send the letter to all my creditors? (Minus a few adjustments)

    Then should I just go into my bank and set up a standing order?

    The figures are something like;
    vodaphoneicon 1000+
    O2 200+
    Npower 400+
    BT 200+

    I actually can't remember fully sorry!

    Is there anything else I should be aware of, or is all the information already given all I need?

    Thanks
    J


  5. #5
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    Default Re: Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    dont send an I&E to your creditors they have no right to the info

    PGH7447


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  6. #6
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    Default Re: Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    So I should write to them explaining what exactly?
    I see you have the templates on the site, will these be suffiecent to send out?

    J

    EDIT:
    After reading some information on this site...
    I was think I might send off for a copy of the orginal credit agreement?
    If they fail to comply and dont get it to me in 2 weeks am I not under and legal requirements to pay them, is this correct? Will this damage my credit rating anymore, will I still be hassled? Can't they just lie on the date of the letter for when they sent it?

    What if they get it to me in time?
    Will I be obliged to pay it all right away? Or can I pay it at the price I originally agreed? Or will they take me to court?

    It has been a while since I contacted my creditors, I can't stand talking to them on the phone. Some of them have told me my accounts are closed and I have to go through a thrid party to pay (like wescott etc) and they are the ones sending letters, however I have never had anyone at my door, no CCJ through, nothing. And it's been over a year nearly two, I'm suprised since after 6 yearsicon they can't do nothing.

    If I can get out without paying a thing then I would rather do that, people like BT ripped me off from the start with thier services, I was young and naive and got royally screwed because I was young and didn't know what they was on about.


  7. #7
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    Default Re: Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    Quote Originally Posted by jayjaydee View Post
    So I should write to them explaining what exactly?
    I see you have the templates on the site, will these be suffiecent to send out?

    J

    EDIT:
    After reading some information on this site...
    I was think I might send off for a copy of the orginal credit agreement? A CCA is no use for phones
    If they fail to comply and dont get it to me in 2 weeks am I not under and legal requirements to pay them, is this correct? Will this damage my credit rating anymore, yes will I still be hassled? yes Can't they just lie on the date of the letter for when they sent it? yes

    What if they get it to me in time?
    Will I be obliged to pay it all right away? no Or can I pay it at the price I originally agreed? yes Or will they take me to court? possibly

    It has been a while since I contacted my creditors, I can't stand talking to them on the phone. so dont only write, if they phone put the phone down Some of them have told me my accounts are closed and I have to go through a thrid party to pay (like wescott etc) as above and they are the ones sending letters, so!! however I have never had anyone at my door, no CCJ through, nothing. And it's been over a year nearly two, I'm suprised since after 6 yearsicon they can't do nothing.

    If I can get out without paying a thing then I would rather do that, people like BT ripped me off from the start with thier services, I was young and naive and got royally screwed because I was young and didn't know what they was on about.
    lots of questions but not much in the way of what the debts are and who is chasing, more info then you get better advice

    PGH7447


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  8. #8
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    Default Re: Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    I would totally back PGH7447 and not send an I&E of any kind to anyone.

    When writing to them simply state you have determined what your income and earnings are and as a result you are able to offer £X per month on X date until settled. That's all.

    If you want to challenge any of the amounts use the templates on this site to do so.

    If they do not respond within 12+2 days you can legally withold payment until they do.

    If they respond within the 12+2 days you can then determine whether the debt is challenge-able in full or in part.

    I cannot see it making your credit record worse.

    You will still be hassled but if phone callsicon are a problem use the telephone harassment template. It frequently works. Letters will continue to arrive but after the initial alarm of them they can become quite amusing so dont let yourself get into a frame of mind that regards every letter as a hassle. (It has been said elsewhere on this forum that you are not a true CAGer until you look forward to the post and are disappointed when there is not a DCAicon letter!!).

    You will not be obliged to pay it all straight away, even though they will want and expect it. You are uniquely and solely able to determine what you can pay because you did your I&E statement. At that point it is back to the repayment planicon. In short, may I refer you to my post 3 above.

    What should have happened is that when you defaulted on your debts they would record the default with the CRA's. Once recorded the clock starts and the default will be there for six years. If you pay the bill it will be marked as satisfied and there are things you can do to get a satisfied default removed from the CRA's.

    Might be worth while checking the 3 CRA's to see what information they hold about you.

    Don't talk to your creditors. Not ever. Written comms only.


  9. #9
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    Default Re: Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    I will have a dig around for the names of the companies chasing me for you, however it wont be till monday. Wescott is definately 1, they hold 2 of my debts vodaphoneicon and npower i think. Buchannan is also one (dont know who for), but I dont know who for, oh and HG-Wells (dont know who for)? ring any bells?

    Thanks for that last post it made me smile, I am now not going to open another letter without smiling anymore!

    I will do a credit reference check now, I am guessing I will have defaulted? Is that what it means when the debt has been sold on?

    Also can I just not hold out for so long? It's not like they going to come to my work are they? (That is my biggest concern as I work in investment banking, and I risk losing my career). I feel obliged to pay the money back, but if I can just get one of these 'loophole' solicitors will it not be all gravy? BTW I got all my contracts out in 2008 when I turned 18

    I apologise for been so hard to deal with, I don't really have a clue about all this, but I am willing to learn and I want to get my life back on track.


    EDIT: sorry i have alot to add, can I not just get a solicitor to deal with it all? and decent ones in west Yorkshireicon? because I have to work alot. If not then I can always do it myself but if a solicitor is advised/quicker/more sucsessful then I am willing to pay for the expertise.


  10. #10
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    Default Re: Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    Quote Originally Posted by comebackjimmy View Post
    Letters will continue to arrive but after the initial alarm of them they can become quite amusing so dont let yourself get into a frame of mind that regards every letter as a hassle. (It has been said elsewhere on this forum that you are not a true CAGer until you look forward to the post and are disappointed when there is not a DCAicon letter!!).

    .
    I will agree with that statement, I now look forward to the postie delivering the next threat-o-gram from these fools

    PGH7447


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  11. #11
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    Default Re: Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    I will do a credit reference check now, I am guessing I will have defaulted? Is that what it means when the debt has been sold on?

    A default is basically what happens if you dont pay. In this situation a creditor can post a report with the CRA's saying what it is you have defaulted on. However, they may still own the debt.

    Later on they may sell it or they may get a DCA to act on their behalf to collect the money.

    If the original Creditor did not post a default with the CRA's it is possible the DCA will do so once they have bought your debt. The thing to watch out for is that the default can only be posted once per debt, not by every DCA that subsequently acquires the debt.

    Also can I just not hold out for so long? It's not like they going to come to my work are they? (That is my biggest concern as I work in investment banking, and I risk losing my career).

    I make no recommendations about "holding out". However, I have successfully ignored a number of DCA's for over 3 years now and they have done nothing. However, I am prepared for the poor credit history, indeed I have no choice given my personal circumstances.

    They will almost certainly never turn up at your work because a. It is a big and dangerous thing for them to do from a legal standpoint, b. They do not necessarily know where you work (Have they got your work number, and c. personal visits of any kind are getting very rare as it is simply not sensible to tie up an individual for an uncertain number of hours and paying his expenses etc in the hope he might catch up with you, particularly when he has less rights than the postman to be on your property.

    However, a possible risk is they will call you at work despite this being against the debt collectionicon guide lines. I have had this happen but since it is my business I have been able to arrange things such as to get some entertainment out of it. however, it could be more serious for you. If you are worried send the telephone harassment template letter. A lot of the time that will keep them off.

    can just get one of these 'loophole' solicitors will it not be all gravy?

    Up to you but you will likely end up paying the solicitor more than the debts are worth. Better to deal with it yourself via the assistance of CAGers. You will learn some useful things and become more empowered and confident in your future contractual dealings. Make the time to deal with it and it will repay you in many ways.


  12. #12
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    Default Re: Unsecured Debts Under £5000, Creditors Are Been A Pain! Please Help!

    Hi jayjaydee,

    As cerberusalert has mentioned the Web Relations Team would certainly like to take a closer look at things for you to see what we could to help you here.

    If you let us know when you've emailed us and what the reference number we'll get back to you as soon as we can.

    Thanks,

    Lee

    Web Relations Team

    vodafoneicon UK



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