Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I bought a laptop from Selfridges 18 months ago, and after 14 months the lap top developed a fault, they were told about it and given the receipt.
They claim that the receipt is not the correct one for the item.\
As i bought it from a dept in Selfridges the receipt only says 'micro Anvika' with the vlaue of £798.00. They say that the receipt doesn’t match the item.
Any item bought from a dept not directly Selfridges only has the dept name and not the actual item where as if you buy a D&G jeans then the reeipt says D&G Jeans.
My contract is with Selfridges and not micro Anvika, which also does not trade in selfridges anymore. i have spoken to Micro Anvika and they say which is right that my contract is with Selfridges and not them.
Because of the flaw and the inaccuracy of their receipts i am not left to suffer. i have contacted their legal dept and they say i dont have a claim as its nota correct receipt or proof of purchase. i initially asked for a repair and they did agree to this upon production of the receipt, this they now have and now refuse to do anything. I also suspect the reason is that as Micro Anvika has been paid by Selfridges for this item via their accounting system that the loss of this if/when refunded would have to be absorbed by Selfidges and thus are trying to 'get out of it'
I would warn anyone against buying anything from them
i am now demanding a refund as the item is not fit for purpose and i have lots of reviews to say that this laptop has lots of problems and the same ones that have been reported are the ones i am having.
i just need some legal advice on this one and i hope someone can assist?
Problem with Selfridges
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