Thread: cap1 be afraid.. be very afraid lol

hello everyone,

ok ive decided im going to get my cash back from Capital One.

ive only had my card for about 3 years and the limit is only 500 BUT all the charges ive had from then (usually because my accont is at 500 and they add on there carges then charge me because there charges have made me go FAR over my limit.....


so what the hell right i may aswell give it a go.

i have recently given them £80 to get my balance back to £500, and recieved an email saying my online staement is available which includes a default uughhh, so they have oviously charged me £12 because my interest has taken me over my limit again.
but since my online account is blocked it means i have to wait for my paper statement to arrive


ok i dont have a printer so have to go to the library.
i will be copying the suject access request form (is this right)
and will enclose a cheque for £10
and will be sending it here
Legal Compliance Specialist
Capital One Bank (Europe) plc
Trent House
Station street
Nottingham
NG2 3HX

(is this the right address as theres one on my statement saying..cap1 plc. po box 5283, ng2 9hd ???)

i will be sending it signed for
how do i know when to start the 40 days, do they send u a letter saying they have recieved it or do i contact the post office to check that its recieved?


sorry that im asking so many aprobably already answerd questions.. ive been rading through the capital 1 forum but have not finished yet so may find some answers my self,
but thought id post this incase any 1 wouldnt mind carrecting me if im going about something wrong

im so excited ha ha....

oops sorry for the spelling mistakes, im trying to type fast but im not that good at it so keep pressing the wrong letters.

don't expect them to respond in a hurry. 5 months on they still haven't provided anything, twice having demanded a signature. complaint now with ico.

lol craigers i opened my account with a different name, got married and added a 1st name by deed poll too.... wonder how they will go around that 1 asking for a siganture?

thanks fletch i will do what you suggested aswell