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Natwest saying i'm not in hardship anymore as i have kept account in order!
Hi, Natwest agreed to our financial hardship last june 09 and refunded charges, which was great, since the court judgment 09 they have been very good and not applied interest or charges, received a letter yesterday to say because i have kept bank account in order they now find me not to be in financial hardship and will start applying charges again!( although still unemployed and in arrears with mortgage/ utilities) I realize that i have been fortunate so far with NW, can i do anything about this?
a sort of fire-fighting role here. Hate HFC & their past compulsory PPI ethos
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Re: Natwest saying i'm not in hardship anymore as i have kept account in order!
i would p'haps copy evidence of mortgage and utility bills arrears to them, and respectfully request that you have kept them sweet through goodwill payments and that they should, likewise, reciprocate, otherwise you might well choose to pay what are, in fact, these more important debts first, as they actually are not classified as a 'priority' debtor in times of hardship.
Natwest saying i'm not in hardship anymore as i have kept account in order!
agreed to our financial hardship last june 09 and refunded charges, which was great, since the court judgment 09 they have been very good and not applied interest
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