Patricia Pearl - Small Claims Procedure - A Practical Guide


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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

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Thread: Denied loan

  1. #1
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    Unhappy Denied loan

    Hello, I'm new to this forum and apologize if this has been answered previously. Recently I was denied a loan from HSBCicon , on the letter it says that I do not have a high enough credit score (Currently have 1 HSBC C.Card and a £1k flexi loan on my j.Acc) On the letter it says that HSBC use a credit referencing agency to acc/deny applications. In the same paragraph it says the C.report is not responsible for me being declined a loan......So what is? The only issue i've ever had is that my J.Acc has been O.D twice, and that was £20 max. I was given a mortgage agreement in Jan (from Nationwideicon) which I will not be taking up. I'm just wondering what's denying me a loan......there's nothing I can think of, I have a secure job (teacher) with a steady income which has been going into my HSBC account for 8 years or so. Any suggestions would be gratefully received.


  2. #2
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    Default Re: Denied loan

    Hi, welcome. Interesting, have you checked for any strange info on your credit report using a firm such as Equifax or Experian?

    Check for any links to anyone you may have been financially linked to in the past. Also you haven't recently moved have you?


  3. #3
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    Question Re: Denied loan

    Thanks for the reply. I'm waiting for my credit report to be delivered. Must be through the mail as they cannot do it online due to my address being in a rural area. The only reason I can think of is that I've read somewhere that if you have two lines of credit open on HSBCicon (being my c.card and flexi loan) that they'll deny you. To be honest I find it strange as a month ago I took out a new mobile contract and passed the credit check.


  4. #4
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    Default Re: Denied loan

    hi GJ11 ,let me add my welcome to the forum ,

    I find this rather strange and I think you need a fuller explanation from HSBCicon as to why they denied you this loan. I can't see it being because you've got two accounts with them already .... ..... also, as Fletch says "Check for any links to anyone you may have been financially linked to in the past."

    I think I would write to HSBC(recorded delivery) at their Customer Services Dept give them the info you've outlined to us in #1 and ask them to give you a proper explanation of their reason for refusal ....

    HSBC Bank Plc
    Service Quality Team
    Arlington Business Centre
    Millshaw Park Lane
    Leeds
    LS11 0PP

    If you get no joy come back and let us know, someone will answer ...and we're user -friendly on here ....... .


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    Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.


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  5. #5
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    Default Re: Denied loan

    Thanks for your prompt reply. By the "links" to anyone do you mean companies or people. Not sure if my Mrs has a good credit rating, if not is that enough to deny me???


  6. #6
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    Default Re: Denied loan

    Hi again GJ11
    As credit ratings usually work on addresses, amongst other criteria , if someone else at the same address has a lowish credit rating , it may affect your ability to get credit ... unless you can convince them it's not you who is the risk ...


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  7. #7
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    Default Re: Denied loan

    Hello again, just received my credit report. What exactly should I be looking out for? What constitutes a bad report or a good report????

    Thanks


  8. #8
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    Default Re: Denied loan


    Nemo me impune lacessit


    Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.


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    Default Re: Denied loan

    Great thanks, I can look to sort this problem a.s.a.p


  10. #10
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    Default Re: Denied loan

    Ok a quick update on this annoying situation. I've looked through the c.report and the book that explains everything. There is nothing bad on there!!! The worst is 1 1-2 score. Other than that loans have been paid off on time and there are no issues. I'm baffled. The only strange thing is that a company called CENTRICA have linked me with my mother financially (I have never ever had any financial commitments with her) So ill sort it tomorrow.

    Thanks


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    Default Re: Denied loan

    Just been to HSBCicon. The friendly woman couldn't help at all. She had no idea why I was denied. She looked through everything and the only slight idea she could think of was that my j.acc was o.d 3 times, all of which were paid off the next day........they told me to wait 3 months before re-applying again.....bang goes the car I wanted!!!!! gutted


  12. #12
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    Default Re: Denied loan

    Well to my mind HSBCicon's attitude was summed up by the friendly woman, she couldn't understand why you had not been advanced a loan and as usual couldn't help you.

    May I suggest that you ask her who controls your account and how can you contact them? I only hope you get a reply, but I don't expect you will.

    Carningli

    Carningli


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    Default Re: Denied loan

    Haha I will try, not holding much hope though. Bit of a catch22 now. Not sure what to do next.....may try a different bank and see what they say


  14. #14
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    Default Re: Denied loan

    Hi GJ11

    I wouldn't let them off the hook... if you have been wrongly defaulted to a CRA because of something which is inaccurate ,that is not on ....

    It may be worth while going back to your friendly lady and ask her who would be responsible for getting this removed .... and at the same time ask for her name.... tell her it's for the letter you'll send to HQ saying she was able / unable to help you .......that may kick-start her a bit ... .


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    Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.


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  15. #15
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    Default Re: Denied loan

    Thanks will get onto it tonight. Will also try looking elsewhere for a loan, the lady said that my actual c.report was good, as was my HSBCicon credit behaviour and that the only reason she could think of was the j.acc being o.d 3 times!!! If thats the case then it's shocking!!!evil:



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