Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
We have tried to reclaim our sons bank charges as we feel that the banks lead him into much debt in the first place, resulting in a dmp which includes paying off a court order. They say they acknowledge the financially difficult situation but as regards the "Unarranged overdraft Bank Fees" they will not uphold this aspect of the complaint but have sent a complaint reference form and number and a Common Financial Statement that we have to return with it. Our claim obviously was for unfair bank charges. Are they trying to baffle us by changing the wording or could it possibly imply that he may get something back and what do we do now.
Would be grateful for any advice here.:?