Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default How do I get back Deposit. Help needed

    Hi again all

    I am here asking for help on behalf of a family member.

    Its been near on 6 months since she left the property with her friend.

    Find below all the emails from her friend to the Landlord.

    All names removed.

    Starting with the 1st to last one in December, and I believe 3 other emails since with no reply.

    I also notice that she has not received "deposit protection paperwork" although asked for.

    The falt was left in an immaculate condition, they have had no invoice for any costs that may have occurred.

    Here we go

    Them to Landlord

    Sent: Thursday, July 23, 2009

    Subject: RE:



    Hi XXX

    Did you manage to get that information on our deposit in the deposit protection scheme?

    Thank you

    Regards,

    XXXXX

    -----------------------------------------------------
    LandLord to them

    Subject: Re:
    Date: Fri, 24 Jul 2009
    XXXX

    Its the XXXXX --- XXXXXXXX- XXXXXX deposit scheme and its with Dispute services.

    As mentioned, its business as normal - so please have no concern even though it all sounds rather official.

    Regards

    XXXXX

    --------------------------------------------------------

    Them to LL

    Sent: Tuesday, July 28, 2009

    Subject: RE:



    XXXXX

    Thank you for your time last week, it was greatly appreciated.

    However, my flat mate brought to my attention yesterday another letter from Wragge & co regarding the court case on Friday 7th August 2009.

    I gave XXXXXX a call and she quite abruptly told me that the court case is still going ahead on the 7th August.

    It was mine and my flat mate's understanding that it was all sorted. Can you shed any light on the matter?

    Thank you in advance for your time and co-operation,

    With Regards,

    XXXXXX

    --------------------------------------------------------
    LL to Them

    Subject: Re:
    Date: Wed, 29 Jul 2009
    XXXXXX

    Please be assured all is ok. I have come to an agreement with my mortgageicon provider Birmingham Midshires to pay an agreed amount every month - all the hearing is about is to cement this by way of a legal charge and possibly a suspended order which means that I will need to maintain payments, which obviously I will.

    I would assure you that I am a responsible landlord owning 30 properties, and although like most , have been affected by the downturn am still holding my own.

    Regards

    xxxxxxxxx

    -------------------------------------------------------------------------------
    Them to LL


    Sent: Sunday, August 02, 2009

    Subject: RE:



    xxxxxxxxxxxxxxxxx

    Thank you for being reassuring in your last email. XXXX and I still feel a little uncertain in the current situation we're in. We have spoken to citizens advice and they have advised us to delay the rent payment until; after the court date confirms what you have agreed with your mortage provider and to request asap our deposit protection scheme details in writing due to not receiving them in writing in March within the 14 day time bracket.

    Thank you for your continued time and co-operation

    Regards

    XXXXX & XXXXXX

    More to come





  2. #2
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    Default Re: How do I get back Deposit. Help needed

    LL to Them


    Subject: Re:
    Date: Wed, 5 Aug 2009
    s xxxxxxxx
    I note your email - however without your rent I cannot make my mortgageicon payments and if this is the case Birmingham Midshire will take repossesion action without doubt.

    The reason the mortgageicon arrears amounted was that I was without a tenant for 3 months late last year. Since that date I have been with tenants have have kept up to date with mortgage payments but there are arrears still.

    I would urge you to pay - you are liable to pay rent under your tenancy agreement !

    The hearing on Friday is to ensure that they seek a deffered order for repossession that they could action should I not keep up with my payments - so you see how important it is - if you do not pay then they could repossessicon within a month.

    regards
    xxxxxxxxxxxx


    ------------------------------------------------

    Them to LL

    Sent:
    Wednesday, August 12, 2009

    Subject: RE:


    XXXXXXXX

    Hope all is well.

    I have sent the £XXX rent for this month.

    Just a quick email to confirm that you got the letter of termination of our contract?

    Due to recent events, both my flat mate and I have decided that renting is too uncertain and un-necessary stress.

    We understand and respect that in regards to the one months notice requirements, our termination date falls short of the one month agreed in the contract by a couple of days. We understand if you wish to prolong the leaving date by a week or two but in regards to time of year we have recently been led to believe (by several letting agents) that this is the busiest time for landlords to obtain tenants.

    I wait your decision on this matter.

    Thank you for your time,


    XXXXX & XXXXXX


    ---------------------------------------------------------------------------

    LL to Them




    Subject: Re:
    Date: Thu, 13 Aug 2009 11:48:24 +0100
    xxxxxxxx
    I received your letter yesterday 12th August, although I note your letter is dated 5th

    Obviously I am dissapointed you are terminating, what I would ask is that the months notice ends 12th September as I have already lost a week in remarketing.

    However as you have been good tenants I am happy to allow you to stay if you want from month to month until you decide to vacate with 1 months notice in writing which I would accept by telephone on the day you write the letter.

    Have a think and let me know - obviously if you decide to do this, this email would suffice in varying the terms of the tenancy you signed.

    Regards

    xxxxxxxxxxxxxx

    --------------------------------------------------------------------------------------------

    Them to LL


    Sent:
    Saturday, August 15, 2009

    Subject: RE:



    Hi XXXXX

    XXXXX and I are both happy for our months notice to end on 12th September.

    Thank you for your time

    Regards

    XXXXXX


    More to come








  3. #3
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    Default Re: How do I get back Deposit. Help needed

    LL to them

    Subject: Re:
    Date: Sat, 15 Aug 2009
    xxxxxxx

    Thanks for your confirmation -I have instucted XXXX letting agents to relet.

    I would be most grateful if you could keep Birmingham Midshires draconian proceedings(now settled) confidential and not inform XXX lettings as I have 5 other apartments in the building which they deal with and I do not want this small set back with XXXXX only to affect my relationship with them.

    Many thanks and good luck with your move



    Regards

    xxxxxxxxxxxxxxxx

    -----------------------------------------------------------------------------------

    Them to LL

    Sent:
    Wednesday, September 02,

    Subject: RE:



    Hi XXXXX

    I was asked by XXX Lettings if we could move out by the 10th September instead of the 12th as he has found new tennants that want to move in on this date and said they wouldn't be able to move in otherwise.

    I have agreed to this and said that I would get in touch with you to let you know and to sort out getting my deposit back.

    I thought I had to get the deposit back through XXXX Lettings but he informed me that I have to get it from you. He did say that you can contact him to reassure you that we have left the apartment in as good as if not better condition than when we moved in.

    My sort code is :XXXXX

    My Account Number is: XXXXXX

    Name on Account is: XXXXXXXX

    Many thanks for your time and co-operation

    Regards

    XXXXXXX





  4. #4
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    Default Re: How do I get back Deposit. Help needed

    LL To Them


    Subject: Re:
    Date: Sun, 6 Sep 2009
    xxxxxx

    Thanks for your email.

    Once all your belongings are moved out and the place cleaned, XXX lettings will inspect and report back that I can return your deposit which I shall then request from the deposit scheme.

    Thanks

    Regards

    xxxxxx

    But no paperwork to suggest it ever was.

    -----------------------------------------------------------------------------------------

    Them to LL



    Sent: Friday, September 25, 2009

    Subject: RE:



    Hi xxxxxx

    Can I ask what the latest is on getting our deposit back? Last I was told was it would take about 7 days.

    In case you need my bank details:

    My sort code is : xxxxxx

    My Account Number is: xxxxxxxxx

    Name on Account is: xxxxxxxxx

    Many thanks for your time and co-operation

    Regards
    xxxxxxx

    ------------------------------------------

    LL to Them




    Subject: Re:
    Date: Thu, 1 Oct 2009
    xxxxx

    I am chasing my the administrators of my deposit scheme to pay back the deposit -hopefully shouldn't be long now

    Regards


    xxxxxxxxxxxxxx


    -----------------------------------------------------------------------------------------


    Them to LL



    Sent: Monday, October 12, 2009

    Subject: RE:



    xxxxxxx,

    What is the latest on the desposit now?

    I'm sorry to keep on asking but it has been some time and I am having to pay rent where I am now and need the money.

    Regards,

    xxxxxxxx



    Last couple to come now







  5. #5
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    Default Re: How do I get back Deposit. Help needed

    LL to them


    Subject: Re:
    Date: Mon, 19 Oct 2009
    xxxxxx


    I have still not received the deposit back - I am chasing and will let you know as soon as the DPS pay it back

    Regards

    xxxxxxx


    ----------------------------------------------------

    Them to LL



    Sent: Monday, November 16, 2009

    Subject: RE:



    XXXXXX

    The deposit reimbersment is now in excess of 8 weeks. I have spoken to other people that have rented previously and each one of them has said that this is more than double the waiting time.

    My flat mate XXXXXXXXX whom was the other tennant on our contract will be conversing with her legal advisor tomorrow about this matter, as ideally we would now like this cleared up within the next 1-2 weeks.

    We can't understand why the hold up with our payment from XXXX XXXX inc XXXXX & XXXXX deposit scheme is such a lengthy one.

    I look forward to hearing from you soon.

    Regards

    xxxxxxxx


    2 more to come








  6. #6
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    Default Re: How do I get back Deposit. Help needed

    Him to Them


    Subject: Re:
    Date: Wed, 18 Nov 2009


    xxxxx

    I have chased again and am promised this will be credited back within the next 10 days

    Thanks for your patience

    Regards

    xxxxxxxx







    Them to Him





    Subject: RE: LEGAL ACTION
    Date: Tue, 15 Dec 2009

    xxxxxxx

    After numerous emails sent now regarding our deposit; which should have by law been settled within ten days of leaving the property, it is our regret that both xxxxxxxx and I will be seeking legal action unless our deposit is paid by Friday 18th December 2009.

    Regards

    xxxxxxxxx








    They never had any confirmation that the deposit was held with the protection scheme.

    He clearly said in emails it was with them.


    Is this just a case now of a letter before actionicon addressed to the Land Lord, and not the letting agents.

    If so do we have a template anywhere, I shall go searching now.

    Btw, they have proof of deposit been paid, bank transfer and receipt, also all rent payments were on time


    Sorry for all the posts but it would only allow me to copy an paste it so many at the time, but at least you get the full picture



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE