Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
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  1. 9th February 2010 19:49 #1
    zelig33 zelig33 is offline
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    Default A&L Bank Charges Refund Letter

    I just recieved a letter from Alliance and Leicester in response to a written query regarding bank charges I sent them almost 3 months ago?

    They say "We are satisfied that the bank charges you seek to reclaim were properly charged and the outcome of the legal proceedings confirms our position. We are therefore not upholding your complaint and we will not be refunding the bank charges you have complained about "

    Incidentally I never started any pocedures just a query and a complain regarding the charges!

    Any ideas where to go next?

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  2. 9th February 2010 20:01 #2
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    Default Re: A&L Bank Charges Refund Letter

    The Consumer Forums - The Bank Charges decision - where to now.

    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
    Please include a link to the post you want me to look at. If you have received a defence, contact me.
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  3. 9th February 2010 20:08 #3
    zelig33 zelig33 is offline
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    Smile Re: A&L Bank Charges Refund Letter

    Many thanks - Great reading !!!

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE