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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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gardx con by welcome


essexboy
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hi

 

When i purchased both my cars from Welcome Finance i received what i was told was a free car kit consisting of products supplied by guardex.

 

I have recently found a warranty from gardx supplied by welcome from when i purchased my last car.

 

I have looked through the paperwork that i received when i purchased the car and can find no mention of gardx but have had £300 charged for extras.

 

I contacted gardx on the number provided on the warranty and enquired about thier product. I was told it cost between £300-£400 and was protection of the paintwork of the car and if any damage caused by weather, industrial fallout they would remedy the problem subject to t&c.

 

I quoted the warranty number for my last purchase and it seems that they had no records of this transaction or the previous transaction for my old car.

 

It seems Welcome are supplying this product under false pretences and charging their customer for a warranty that is non-existant.

 

This has happened on both my cars from welcome, so this is not an isolated incident.

 

I can provide evidence that this is a practice that is encouraged by Welcome as i have a document breaking down commission paid to an agent on completion of a sale clearly stating "add gardx to cash price".

 

underhand way of conning Welcome customers out of more money

 

Has any body brought cars with this "free car kit"

 

essexboy

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Funny you should mention this on our original hp agreement (was rewritten) it says Gardx on it i think at £299...i shall have another look at this thanks for the heads up!

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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hi just jue

 

how did you get on with the fos, i spoke to my local branch manager that clearly stated that gardx was not included in my agreement despite showing an extra for £299.

 

i have been in correspondence with gardx themselves and having provided proof of my warranty under their headed paper are now they are saying my warranty may have been lost in their update of a new data system.

 

my warranty having been active for two years without any contact from gardx officially acknowledgeing my purchase are now saying that as i have not purchased a conserver my warranty is invalid.

 

surley Gardx has to aknowledge rceipt of my purchase as it states clearly this document has to be registered within 30 days.

 

as this is a warranty of purchase is their a cooling off period that allows me to cancel this warranty if i am aware it has been misold

 

anybody had any dealings with this lot as any help would be most appreciated.

 

essexboy

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Iv had another look on my hp agreement and in tiny writing it says inc GX im assuming that is gardx...

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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beyondhope

 

i am told that the price for gardx is normally £299 -£400 and in the commission statement i provided you it clearly states include gardx within the cash price.

 

Although i think they slipped my gardx through extras in my pre-statement and this would only show up as a cashprice for goods within the credit agreement

 

if this has been done i received a single sheet of paper(blue) with gardx protection as its heading this is the warranty, no other correspondence has been recieved in my case.

 

hope this helps you

 

essexboy

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beyondhope

 

i am told that the price for gardx is normally £299 -£400 and in the commission statement i provided you it clearly states include gardx within the cash price.

 

Although i think they slipped my gardx through extras in my pre-statement and this would only show up as a cashprice for goods within the credit agreement

 

if this has been done i received a single sheet of paper(blue) with gardx protection as its heading this is the warranty, no other correspondence has been recieved in my case.

 

hope this helps you

 

essexboy

 

Thanks essexboy I have had NOTHING with Gardx on at all ever so they can look for my query on that one too me thinks :)

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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hi beyondhope

 

gardx will not be shown on credit agreement, as i have stated before gard x is included within the cash price as the commission sheet i provided you states gardx is included in the cash price.

 

So If you have received the car care kit you can be sure you have paid for it in some way.

 

i have spoken to gardx and the lady i spoke to agreed no agreement existed and after further correspondence with gardx they are claiming that my policy may have been lost when they transfered to a different computer system.

 

i dont know how you can prove if you have purchased a product/warranty unless you have an actual warranty then again if you do have a warranty and you did not realise you purchased this product, gardx will not honour this warranty unless you have purchased the conserver on an yearly basis.

 

So it looks as if the few cloths and small bottles of products justify the £299 cost and as this included within the cash price welcome charge interest on this

 

another con by welcome

 

has anybody actually realised they have purchased this product at the point of sale.

 

essexboy

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Sorry I meant a piece of paper my original agreement does say inc GX at the cash part i meant i never received car kit or a piece of paper with any reference on or anything

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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hi beyondhope

 

try e-mailing [email protected] with your concerns, i do not hold out much hope as she is adamant that any agreement is between welcome and ourself despite the fact i have a warranty agreement.

 

at least i received the few cloths and small bottles of cleaner, surely if you have gardx within the cash price you have paid for something

 

essexboy

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Thanks essexboy I will certainly be trying to find out what it is thats been added in and add it to my list of complaints :rolleyes:

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Hi, I'm still waiting for the FOS to pull their finger out and decide about my complaints (5 in total) including the GARDX, I did get a piece of paper when we took out the car, but we were not allowed to cancel the GARDX, this was already on the agreement.

 

JJ

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to all

 

if you unsure and think gardx is included within your agreement it is normally next to the mak and model in your agreement and will be under "inc gx"

 

This is further evidence Welcome include this product within the cash price as it is not a seperate charge as other insurance are.

 

It is clear welcome offer a "free car kit" as a ruse to sell a product on behalf of Gardx and any warranty is subject to an annual purchase to Gardx

 

i am a complete simpleton and my belief is that as it is a warranty/insurance and has been purchased through buying the product (albeit unaware the product has been sold to you).

 

Can gardx justify the cost of a few rags and some cleaners that we could all purchase through ou local stores

 

With any product provided by welcome a cooling of period is mandatory after receipt of confirmation of purchase of the product/insurance/warranty and normally after receiipt of any policy.

 

Welcome have failed to supply a true cost of this product and furthermore have increased the cost by including this within the cash price by adding interest, therefore increasing any commission paid to Welcome agents by the company supplying the product.

 

essexboy

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hi tonycard

 

looks like you have been sold gardx and if your agreement is over a year old and have not bought the conserver any warranty is in Gardx opinion, none and void

 

did you know if you had gardx

 

essexboy

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hi tonycard

 

so was i and proberbly many others

 

nice [problem] not only charge you a fortune for some rags and cleaner, but cop the interest on it also

 

This is all in the knowledge that the warranty will in all likely become invalid as the purchaser knows nothing about this [problem].

 

essexboy

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  • 2 weeks later...

HI Essexboy, I have had my reply from the fos, they agreed with Welcome on all of my complaints, but funnily enough there was no mention of my complaint about the GARDX. I am not taking their review and I am seeking further advice about this.

 

JJ

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the gx is gardex is something put on the paint to protect it no part of the model etc hope that clarifies abit more

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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