Thread: Lloyds TSB PPI - Can they ever find anything

In january I started claiming back PPI from an old TSB loan from 1998.

They have 3 times in 2 weeks said they cannot find a loan or any other account with the account numbers I gave them (even though the balance is still being collected).

3 times I responded with all account numbers and previous addresses (and copies of letters Lloyds have sent me) and the last one I made a complaint due to their inability to locate a simple loan account.
Well now at least they have found something - but not the PPI or loan.
Today I recieved the letter below asking for a copy of the credit agreement. Isn't it their job to hold on to docs until 5 years after the closure of the account? I wouldn't mind but they never included the £1 fee .
So after 4 letters they are still no further at looking at the PPI.

Anyway I responded telling them I cannot forward one and they have had all the information I can provide. I also told them to look harder. I also told them I had requested a copy of the agreement from Lloyds brighton but they have ignored me so maybe they should contact them.

Its a good job I can fax them or this ping pong of letters would have took months instead of weeks.

simple

stop payment if as you say you are still paying it.

that'll get their attention

stupid delaying tactics

keep us informed

dx