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    • Thanks @lolerz. I've attached it to the post. What do you think? What's the organ grinder? NTK.pdf
    • I'm afraid that if the value of the item was under declared then that is probably the best that you can hope for. Also, because the item was incorrectly addressed – even by a single letter, if that because the issue relating to the delivery then that has probably compounded the problem. There is probably very little that can be done. If you are lucky you will get the item back and then you can start again and declare it properly. Undervaluing parcels which are sent by any means is always going to cause a problem if the item is lost or damaged. It may mean that the cost of delivery is slightly less – but at the end of the day the risk becomes yours. When you enter into any kind of contract, effectively you declare it a level of risk to your contracting partner – and they decide to enter into the contract with you based on that level of risk. You have declared a level of risk and £50 – and that's the deal.   Additionally, undervaluing an item which is an internationally has the effect also of evading customs and any VAT system which is in force in that country – and that makes the whole thing a little bit more serious
    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
    • I sent a parcel to Singapore but i spelt the address incorrecltly by 1 letter so the parcel couldnt be delivered and was returned back to the Uk but checking the tracking today the parcel had returned to the UK but is somehow on its way back to Singapore as the tracking says "Item leaving the UK"    Ive spoken ( tweeted) Royal Mail help who confirm that the parcel seems to be going back to Singapore and that if its not " Delivered" by the 29th of April theyll deem it as lost and will accept a claim but i cant remeber when booking what the compensation amount was but i dont think it covers the amount of the item.  As it was my fault that it wasnt delivered in the first place can i trey and claim the full amount back ? i think if i remember correctly it was £50 compensation but the item was £170 So the timeline is thus ...   22nd Of March .    Booked via P2G & dropped off a Post Office.  25th March arrives in Singapore and goes through customs ect ect 26th   Incorrect address and item is flagged as "return to sender" 28th Item leaves Overseas intenational processing centre 15th of April , Item is leaving the Uk (Again)   ?    
    • Post the NTK up here for the regulars to double-check. I highly doubt it's compliant with POFA though. Ignore the deforestation that comes unless it's ever a letter of claim. Any luck with the organ grinder?
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ATOS medical appeal please help


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Hi Chaps

 

I was on income support up until 4th Jan 2010 and then had a letter telling me I had not being awarded enough points in a ATOS examination which took place on 14th Dec 09.

I am brutally honest when I saw I am suffering from severe depression and anxiety and still to this day on tablets with my GP for my condition.

I had to sign on to JSA from the 5th Jan 2010 and actively seek work despite being ill and cannot concentrate on normal day to day activities.

The examination lasted no more than 15 mins and I was asked a serious of questions that did not even have any connection to my illness , ie can i dress myself and cook for myself , can I walk downstairs and watch the tv and read , can I bend at the kness etc etc.

I told the examiner I was not happy with the questions being asked as they did not relate to my illness in any way whatsoever.

His reply was he was not interested in my past condition and was only basing his examination on how I felt that day , I abruptly stopped him and asked how he could judge a case of severe depression on those questions and how I felt for just that day.

I reminded him I have been fighting my condition with help from my GP for over a 18 months and depression is a very serious illness with good days and nightmare days , since the death of my father in late 2007 , this along with mortgage worries and other creditors as not helped my case.

I have written to OTIS Origin to complain and also wrote an appeal letter to the DWP saying I am not happy in the least.

The medical examination was a rapid fire set of questions from a pre loaded computer program and this seems to be the case for everyone despite what condition they may be suffering from.

Since going onto JSA I receive £257.20 a month and I have to pay £173.94 to my mortgage to top up the interest payments which you can imagine trying to live on £80 a month is nigh on impossible , its a struggle even to keep up my utility bills never mind food costs , house insurance ,tv licence etc etc

Any ideas how to proceed as its only a matter of time before my health worsens as I cant even afford to eat correctly these days.

 

Thanks for reading and hope you can help me overturn the decision with your advice.:Cry:

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can you go onto ESA? that's what me and other half are on, she has same condition as you. on that, if you fail the medical i believe they keep paying you so long as you instantly lodge an appeal. my partner has to post off her sick notes to keep getting the benefit

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Yes I have already sent my letter of appeal in to Chester and a letter of complaint to Otis Origin.

I am not in the right frame of mind to be seeking work on JSA but my option was go on JSA for £64.30 week or appeal and only get income support at a far less amount think it was £12.85 a week , what a joke.

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chips, i defer to your knowledge, but how bad is that if the GP says unfit for work but the chimps at atos say get on with it???

 

 

When you make a claim for ESA you agree to a declaration which states that

 

"You agree to your doctor, or any doctor treating you, being informed about the Secretary of State’s determination on your limited capability for work. "

 

Which in laymans terms means you agree to Atos overruling your Doctors decision

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When you make a claim for ESA you agree to a declaration which states that

 

"You agree to your doctor, or any doctor treating you, being informed about the Secretary of State’s determination on your limited capability for work. "

 

Which in laymans terms means you agree to Atos overruling your Doctors decision

 

Apols Nick, I just want to be a bit pedantic here. I have no objection to my GP being informed by the Secretary of State what they have determined my capability for work is. My GP is my medical professional who understands my needs and understands my condition. Advising treatment as necessary. If the SoS disagrees with her I know who I'm going to believe!

But this does not mean I am agreeing to ATOS overruling my GP. It is simply the agreement of information to be exchanged.

ATOS provide assessments of a persons potential to work. I have no problem with that. They are doing so, unfortunately, with neither the desire, the equipment nor the knowledge to assess a persons health in relation to work. This I do have a problem with. A persons GP is a fundamental lynchpin in their healthcare assessment. They are wilfully - and, imo, foolishly - disregarded by the DWP and not consulted. Ergo, ATOS cannot provide a full and accurate assesment.

Rae.

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John, ESA is designed to help people get back into work whilst managing their illness/disabilities as it was apparently found that the vast majority of sick claimants wanted to be working. ESA also gives them a chance to try work and still claim benefits for up to a year without losing out. And that it was better for them (mentally/physically) this is what we were told, unfortunately it would appear that something is not quite right. Can't comment too much but am pleased to add that I am not involved with ATOS and am interested to see if things can be changed for the better.

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true chips, my other half would love to go back to work and put all our troubles behind us, but the rub comes when you are phsically/mentally too ill to work, which your GP is fully understanding of, and trying to make you better, but the ESA so called doctor just makes up his own mind and tells you to 'get on with it'. Bang go the benefits and no chance of being able to work.

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  • 5 months later...

Hi

 

As A Benefits Advisor and a person that does appeals on ESA / incapacity benefit and Disability Living Allowance, let me try to explain these ATOS medicals, most companys have an appeal percentage of around 5%

ATOS HAVE A STAGGERING 20%, where ESA Medicals are concerned

 

You have to acheive the minimum of 15 points from the medical to remain on ESA/incapacity benefit, the large majority of people from these medicals receive o points,(EDITED)

 

People who fail these ATOS medicals should always appeal to the DWP for an oral appeal, which is held by a independant tribunal

the large majority that appeal will find they will win there case I have seen hundreds of examples where the client has gone from o points to 15/26 points on appeal.

 

I would suggest you appeal straight away you can get help from your local CAB office or benefits rights agency, you can even do the appeal yourself

i have yet to see DWP or ATOS attend a tribunal

 

one of the recent cases the ATOS medical failed to see that a client had a leg amputated and gave o points, of course on appeal he won easily

 

Depression with medication and Anxiety should be at least worth 15/ 20 points, the medical has no concern of your health, it is designed to get you off the benefit, it is planned to try to remove 12000 people a week from ESA/ incapacity benefit, whether fit or not !!

 

Disability Living Allowance will be also controlled by ATOS medicals from 2013 god forbid, the simple answer is always always appeal

 

Regards

 

Colin

Edited by ErikaPNP
removed potentially libellious statement - please refer to the site rules. Thank you.
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A really good site for anybody to join thats has experienced the ATOS system or any other benefit problems (EDITED)

 

no i am not employed by them, neither do i believe Prime Minster Cameron

when he states we are all in this together, if your disabled, sick, vunerable less well off or old, you are going to get hit !!

 

Always always lodge an appeal when you score below 15 points at a ATOS medical you have a 90% chance of winning on appeal

 

beleive me I see it everyday

 

Colin

Edited by ErikaPNP
Removal of commercial link. Again, please refer to the site rules.
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Always always lodge an appeal when you score below 15 points at a ATOS medical you have a 90% chance of winning on appeal

 

beleive me I see it everyday

 

Colin

 

Cheers Colin I won my case on tuesday just gone , Atos are a bunch of the lowest **** to walk the earth.

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I'm on my way to the Tribunal, had the medical in Jan but still no word when it will be!

 

You mention about the appeal, when you have the evidence you think will help, why do the DWP say that they will not re-consider it, as it must go to the Tribunal? Why don't they look at it and if they are still not happy, they send it in to the Tribunal?

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You mention about the appeal, when you have the evidence you think will help, why do the DWP say that they will not re-consider it, as it must go to the Tribunal? Why don't they look at it and if they are still not happy, they send it in to the Tribunal?

 

Well my experience with the appeal team of the DWP is best described as a bunch of retards who don't listen and all they want to do is cause you hardship and suffering , bunch of ******* :lol:

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A really good site for anybody to join thats has experienced the ATOS system or any other benefit problems is (EDITED)

 

no i am not employed by them, neither do i believe Prime Minster Cameron

when he states we are all in this together, if your disabled, sick, vunerable less well off or old, you are going to get hit !!

 

Always always lodge an appeal when you score below 15 points at a ATOS medical you have a 90% chance of winning on appeal

 

beleive me I see it everyday

 

Colin

 

Hello Colin. This is a subscription website as I understand it, am I right?

 

HB

Illegitimi non carborundum

 

 

 

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Always always lodge an appeal when you score below 15 points at a ATOS medical you have a 90% chance of winning on appeal

 

beleive me I see it everyday

 

Colin

 

I wish it was 90% but it's not. Definitely worth appealing though, I am.

 

dj

Benefits rules are complex, and although I do try to inform and support people, I may get it wrong because the rules apply to individual claimants and their particular circumstances.

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  • 1 month later...

You mention about the appeal, when you have the evidence you think will help, why do the DWP say that they will not re-consider it, as it must go to the Tribunal? Why don't they look at it and if they are still not happy, they send it in to the Tribunal?

 

The DWP looked at my case again (exactly the same person as the first time) and then decided it was to go to tribunal....

 

The problem is what the practitioner has put down in the report is %*&$@&" wrong by a long way, what I said and did, and what is written is two completely different versions of the same examination!

 

Upon further investigations on the web this appears to be a regular discrepancy in the ATOS regime, such as the question about are you seeing a specialist - I answered no because I'm not any more, I did however see one 12 years ago!

 

Another trip (and I mean what I say there) question is about going to the shop, seems simple enough a question but if you answer this without giving too much detail then it goes against you in about 50% of the questionnaire (same as: Do you own a computer, with internet access?)

Edited by mortxiii
I swore and it wasn't right so I edited it and extra info that i dug up on the net
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Hello there. Please have a read of my sticky on this forum and I hope it helps. It's based on how my OH and I argued my case and the wrong information input by Atos.

 

In my case, the tribunal were fair and I think most caggers have found the same thing. You need to prepare your case carefully and go through the Atos submission with a fine tooth comb. If you can get help from CAB or Welfare Rights for example, that should stand you in good stead.

 

My best, HB

Illegitimi non carborundum

 

 

 

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  • 2 months later...

Another aspect of these medicals is how the journey times are rigged. I got my letter today to go for a medical, they included a travel plan. An able bodied friend tried it, it took 2 hours & 40 minutes. ATOS says it takes 1 hour & 11 minutes. This is because the DWP say you can't travel more than 1 1/2 hours to a medical. Rigged from beginning to end.

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