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Lookin for some advice. Got a mortgage in principle from the Woolwich, and then applied in full for a mortgage (they credit checked my application at this stage). Everything went through ok
After returning the application with the supporting documents I required they rejected my application after a week citing the credit score as the reason.
After checking my experian credit file it seems like they checked my file a further two times (three times in the space of a month, there are no other changes on the file over that period of time).
I have three questions
1) Is it normal to credit check three times
2) Is this what is likely to have got me rejected
3) What can I do about this, I really like the woolwich mortgage (but the advisor I had was absolutltely useless throughout the application, and sounded like she couldn't be bothered)
I do not believe that they would credit check you 3 times. Just a guess but institutions use 3 credit reference agencies Experian, Equifax and (the other one I am afraid the name escapes me at the moment) Perhaps this is why it shows as 3 different searches.
Write to the Woolwich and ask for an explination.
I really feel that searches should not go on your record.
Thanks for the reply, have checked my experian file and they have certainly checked me three times on three different dates all marked as 'first mortgage' on my file.
Do you think this is enough to get me rejected?
What's the best way to get them to look at this, the advisor doesn't want to know and the rest tell me to put in a complaint that may take upto eight weeks to get a reply!
I don't think the vendor will be happy to wait that long...
If they've rejected your application, I doubt that they will either reconsider it or give you reasons for the rejection.
If the advisor you were dealing with was so unhelpful initially, you'll get nowhere further with her.
You could try talking to someone else there to try and glean some info on what went wrong with the application.
But I think you would do better making an application elsewhere, preferably through personal recommendation, to see if you can secure the loan you need and keep the purchase on-track.
Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.
Woolwich mortgages
in principle from the Woolwich, and then applied in full for a mortgage
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