Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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Thread: Paypal

  1. #1
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    Default Paypal

    Hi all

    My son in law has showed me your site and i would like some answers regarding a problem with paypalicon.

    I am new to paypal and have recently sold various car parts totalling £463.92 from a car that i took as part ex for a car from my garage. I did not sell them through ebay and the items have been received by the buyers with no problems!

    Today I logged onto my account this afternoon and i notice that there have been limitations placed ion my account. I clicked on the button to resolve this and i noticed there was multiple!?

    One asking for Photo ID
    One asking for my to verify my bank details
    and one saying that Paypal had linked my account to my daughters?

    I sent them a copy of my passport via email and called them up to verify my bank and to find out why my account was linked to my daughters!

    After a call with some guy from Paypal in Dublin i learnt that "Banks are legally allowed to link a father' and her daughter' accounts without there consent". Then i went on to ask why. The guy replyed "there is a dispute on your daughters account so Paypal automatically lock any account related". I was gobsmacked. Why are they allowed to do this!? My daughter is 24 years old

    I wouldnt mind if there were genuine issues that needed to be addressed but they dont. The dispute on my daugters account is over somebody who had bought one a iphone off her, received it and then opened a dispute saying it "wasnt working", received there money and never returned the brand new, fully functioning iphone 3gs. That is still being argued with paypal


    The golden question what to do next springs to mind as they have stole my money through a seperate issue completely on a totally different account.

    Any advice will be appreciated greatly

    ------------------------------------------------------------------------------------------------

    This is now resolved.

    Further my response to the emails off paypal (read below) i logged onto paypal and the limitations had been reduced from 3 to 1 (the one regarding the linking) and that had complete in the action! My email regarding there breach of t&c's must have helped!

    Anyway I refunded all of the people who had purchased the parts (although they have received them) i hope they are decent enough to pay it into my bank.
    Either way i am not too bothered as long as paypal has not got the money!

    I contacted paypal again to clarify the limitatinos were gone and they told me the account was closed due to my return rate being so high?! L O L
    The only 'returns' i have are the refunds i had issued so my account is now closed.

    Happy days!

    Please be warey of these cowboys as they will do anything in there power (legally or illegally) to hold your personal funds in that special High Intrest Savings Account.

    t&c's are your friend.


    Thanks for the response


  2. #2
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    Default Re: Paypal

    As far as I am aware, paypalicon is not a bank so this is probably illegal not thyat Paypal care. I now try and avoid using Paypal as far as possible.


  3. #3
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    Default Re: Paypal

    further calls to paypalicon this afternoon have resulted in the phone being cut off whilst he was "searching for information ragarding my enquiry"

    What RUBBISH

    These [problem]mers need to be pulled out of the UK.


  4. #4
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    Default Re: Paypal

    There are many sites on the net dedicated to paypalicon and their numerous disputes. Have a search under paypal disputes. There are a couple in particular which provide desatils as to how to approach. There are also horror stories too!
    I always try not to use, but take money out straight away.


  5. #5
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    Default Re: Paypal

    I have read plenty of them. The mass majoritory are full of people who have only posted once with no real answers given.

    I have just been through the term and conditions of paypalicon' service and it mentions nothing about them holding the right to link accounts under the same surname/address due to one of the accounts being in Debt

    So what can i do about this breach of terms and conditionsicon?


  6. #6
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    Default Re: Paypal

    A friend had an issue with paypalicon, and he ended up suing them at their offices in the uk. Richmond I believe. Look up their "whois" on www.whois.co.uk for their uk info. Other than that, have you tried Trading Standards?


  7. #7
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    Default Re: Paypal

    Quote Originally Posted by tedney View Post
    A friend had an issue with paypalicon, and he ended up suing them at their offices in the uk. Richmond I believe. Look up their "whois" on www.whois.co.uk for their uk info. Other than that, have you tried Trading Standards?
    I spoke to the FSA who are going to be calling back in the morning. This was before i spent the 30 minutes going through Paypals terms and conditionsicon Both upto 2003 and from 2003 - present and nothing states they reserve the right to link accounts in the way they have or infact any other way.

    There is 1 statement that i can see them holding onto and that is section 9 - Restricted Activities - Part K "Control an Account that is linked to another Account that has engaged in any of these Restricted Activities"

    But me nor my partner have controlled our daughters account nor authorised the accounts to be linked.


  8. #8
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    Default Re: Paypal

    i have received this email earlier on today:

    Dear

    Thank you for contacting paypalicon in relation to the limitation on your
    account.

    We have reviewed your account and it shows that PayPal are holding funds on
    your behalf. Regrettably it is a necessity that these funds be held for a
    minimum period of 180 days; however we are happy to explain the reasoning
    behind this hold.

    As you are already aware, PayPal is a financial institute and as such there
    are certain risks that, as a business, we need to make sure are minimised
    for the benefits of both the business and all PayPal customers. We would
    like to add that we have no intention of retaining these funds for any
    period of time longer than the necessary 180 days.

    Some of the risks that your PayPal account holds for PayPal are the risk of
    chargebacks and Buyer Claims. These risks cannot be foreseen and thus
    PayPal must take protective measures to avoid any loss to PayPal. As you
    may already be aware, the timeframe that credit card companies allow for
    chargebacks to be issued is 180 days after the initial transaction. It is
    this 180 days that PayPal have based our policy around. If we were to allow
    for all the funds to be removed from your account and a chargeback was
    issued, PayPal would, by law, have to pay this chargeback from our own
    account. As you can imagine, this would potentially open up PayPal systems
    to abuse from unscrupulous individuals. We are not in a position whereby we
    could make a judgment call on each case and it is imperative to PayPal that
    we treat every account equally. As such we have written into our user
    agreement that if any situation arises where PayPal would prefer to end our
    business partnership, we have the right to protect ourselves against any
    risks.

    As we make a point of treating each customer equally, it is with regret
    that you will not be able to withdraw the funds until the 180 day threshold
    has expired. Once this has expired PayPal will contact you in order that we
    may return your funds to you as quickly as possible.

    Thank you for choosing PayPal.

    Yours sincerely,
    Marissa

    PayPal

    Copyright © 1999-2009 PayPal. All rights reserved.

    PayPal (Europe) S.à r.l. et Cie, S.C.A.
    Société en Commandite par Actions
    Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg
    RCS Luxembourg B 118 349


    My Reply:

    I spoke to your adviser in Dublin who told me the reason you have
    placed limitations on my account is due to you linking my account with
    my daughters.
    There is NOTHING in the terms and conditionsicon i signed up to that state you reserve the right to link accounts in the
    way you have linked mine and my daughters and for you to place the 180
    day limitation based on this is UNLAWFUL.


  9. #9
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    Default Re: Paypal

    Think of all the interesticon that they gain by placing thousands if not more accounts on hold. We never have any money in our paypalicon account and just sue it to facilitate the odd payment here and there using my credit card.


  10. #10
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    Default Re: Paypal

    Hello AntsC
    Always best to remove name from postings. You should edit now!
    I will revert later, just going out!


  11. #11
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    Default Re: Paypal

    Quote Originally Posted by tedney View Post
    Hello AntsC
    Always best to remove name from postings. You should edit now!
    I will revert later, just going out!
    Thank you to all your response I have removed the name now!
    I am very happy Ant has shown me to this site as i am now feeling stuck.

    I have read the t&c's and they state they do place it into a high intrest account but the "company doesnt use this for mainanence costs"


    What a load of poppycock


  12. #12
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    Default Re: Paypal

    Quote Originally Posted by Surfer01 View Post
    Think of all the interesticon that they gain by placing thousands if not more accounts on hold. We never have any money in our paypalicon account and just sue it to facilitate the odd payment here and there using my credit card.
    I never usually keep money in the account as i know what can happen (and now has) They are so corrupt! It makes me angry


  13. #13
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    Default Re: Paypal

    Sorted


  14. #14
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    Default Re: Paypal

    Couldn't get back to you before, Well done AntsC, glad you were able to collect. rgds tedney



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE