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    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
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Didnt declare voluntary work and now have dwp compliance interview dont know what to do


Skyz
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I have a letter to attend a compliance interview with the dwp saying a matter has arisen that they need to discuss.

 

I get incapacity benefit and DLA for mental illness. I have been in hospital 16 times in the last three years, the last hospital admission was two months a go. I have attended psychiatric day hospital treatment pretty much frequently for three years but was discharged recently.

 

There was a lot of pressure from psychiatrists to "volunteer in a charity shop" one afternoon a week to help my recovery. I didn't volunteer in a charity shop, but somewhere else for three hours a week. At times I couldn't continue because I was too unwell. It didn't occur to me to declare it because it was upaid. I now realise I was supposed to.

 

To complicate things I also did internet surveys, again which were not paid, but got sent vouchers for supermarkets. This apparently counts as payment. I am guilty therefore for not declaring two things.

 

I know I am guilty and I will plead guilty at the interview. But I am absolutely terrified of what will happen to me as I consequence. I honestly didn't know until now I was doing anything wrong.

 

I am finding it impossible to manage the weekend as I am so stressed about this compliance interview and am feeling so suicidal consequently. I don't want to end up back on a psychiatric ward.

 

Does anyone know what my punishment is likely to be for not declaring the voluntary work and for getting food vouchers. Will I be likely to end up with a criminal record? Or will I lose benefits completely or be expected to pay them all back?

 

I'm going out of my mind with worry, would appreciate feedback. I know they have to take action and it is my fault, I just would like some idea of what the action is likely to be.

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Hi there. I don't know about the vouchers exactly, but I think I've heard about them being called a gift. I can't think they were worth very much, but maybe other people will comment?

 

I was also told to do voluntary work by a counsellor, declared it when I was on IB and it wasn't a problem. It was intended to ease me back into work and of course, it wasn't paid.

 

Try not to worry too much. I'm sure someone will be along soon.

 

My best.

Illegitimi non carborundum

 

 

 

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Hi skyz, I appreciate you're worried about this but please relax a little. I'm sorry I don't have a real answer for you as I don't work for the DWP [or anybody tbh!]. I hope one of those who do will pass this way soon to assist you.

But let's put things into a bit of perspective. You were advised by your medical team to do some voluntary work as part of your rehabilitation. Your treatment. To help you get well. That it should or should not be declared is something else. You were doing it for the right reasons.

Online surveys? Well, I do them too. And given the reward is so low I wouldn't dream of declaring the £10 a year amazon voucher I 'earn'. [i don't use amazon so give it away anyway!].

I can't imagine you're enjoying a life changing income from online surveys. And I don't see why you need worry overly about them.

That said, as far as I'm aware - and someone feel free to correct me - you are allowed to earn something like £10 or £20 a week over and above your benefits. I think you'd fall considerably below this level.

I am interested in how you feel hunni. Don't let this small matter be something you worry about. Don't let it make you feel suicidal. That's never the answer. I don't say that glibly. Twice in the distant past I've been there too. Quite seriously. I'm glad I never did what I thought was becoming inevitable.

There are always people who care about you. Who love you. Often in the most unexpected of places. After all, you've just joined our family here...

Take care hun, have a good weekend and so much love to you.

Rae.

Edited by RaeUK
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hi SKYZ

 

try not to worry and get stressed, I know its easier said then done.

The compliance team are just a team of people that deal with a change in your circumstances that may effect your benefit, they are not FIS or fraud, The interview will be no more then a chat most probably about this work

 

two things here your voluntary work and the other bit of internet survey shopping thing.

 

With what you have said I do think you could be worrying over nothing to be honest.

 

First things first the voluntary work, you can do voluntary work and it does not effect your claim, you say somewhere else, depending what you mean by this I cant see a problem in this, the only one maybe say it was unpaid voluntary work for a friend for example, who had a buisness and you could have been paid for that work then

these type of circumstance could be classed as a bit different.

But if you have only done voluntary work for three hours maybe a week in a situtation similar to that of a charity shop then that should be ok.

 

Usually the Department likes you to notify them when you start such work but its nothing to worry about. You have had enough to contend with with your health and you have done remarkably well to manage three hours.

 

With regards to the shopping vouchers, this would have to be looked at by a decision maker on two accounts.

 

First of all it would have to be accepted as permitted work but I dont think that would cause you much problem, you are keeping your mind active it can only be beneficial.

 

Permitted Work is a scheme for people on incapacity benefit who wish to try working in a limited capacity. It was designed so people could see if they were physically or mentally capable to work without it affecting their benefits.

 

Under permitted work rules it is possible for a person on incapacity benefit to work for up to 16 hours and earn up to £88.50 per week profit without it affecting their benefits. You may be able to stay on Permitted Work for 12 months and by then, you should be able to make the decision whether to go ull time.

 

Could you have been paid cash instead of the vouchers, the DM may ask that question, but if you have earned under the above you should have no worries.

 

Please dont worry anymore, hope things go well, I am sure they will, just tell them all about it you have done nothing wrong, I wish you all the best

Edited by MIKEY DABODEE
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Thank you Honeybee, I appreciate your reply. The vouchers were worth hardly anything, £4 at a time but really infrequent, it comes in total to less than £2 a week over the year, none of it in cash, all in supermarket food tokens. I'm worried because I didn't declare the voluntary work to IB, I now know I should have done, but I really didn't think at the time, it just never really occurred to me either of these things would be an issue. It wasn't that I deliberately didn't disclose the information, I just didn't think at all. I will be honest and declare everything in the interview, I'm very worried because I know I am basically guilty and obviously they have to take action, I understand that. I just hope they realise that I was entitled to the incapacity and how ill I have been. Because it is mental illness it is so much harder to prove, although my psychiatrist has written a letter for the interview supporting that I am still in treatment.

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Sorry, just noticed the replies from Kelcou and Mikey as well, I am touched by your responses and that people are replying. I take on board what people have said, at no point did I intentionally do anything wrong or fraudulent. Am trying not to panic, its just so hard. Thank you though for your support and advice.

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Thank you Honeybee, I appreciate your reply. The vouchers were worth hardly anything, £4 at a time but really infrequent, it comes in total to less than £2 a week over the year, none of it in cash, all in supermarket food tokens. I'm worried because I didn't declare the voluntary work to IB, I now know I should have done, but I really didn't think at the time, it just never really occurred to me either of these things would be an issue. It wasn't that I deliberately didn't disclose the information, I just didn't think at all. I will be honest and declare everything in the interview, I'm very worried because I know I am basically guilty and obviously they have to take action, I understand that. I just hope they realise that I was entitled to the incapacity and how ill I have been. Because it is mental illness it is so much harder to prove, although my psychiatrist has written a letter for the interview supporting that I am still in treatment.

 

 

You have nothing at all to worry about,

they will have to conduct the interview, send it to the decision maker then the file will be written up, please dont worry :)

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