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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
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Didnt declare voluntary work and now have dwp compliance interview dont know what to do


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I have a letter to attend a compliance interview with the dwp saying a matter has arisen that they need to discuss.

 

I get incapacity benefit and DLA for mental illness. I have been in hospital 16 times in the last three years, the last hospital admission was two months a go. I have attended psychiatric day hospital treatment pretty much frequently for three years but was discharged recently.

 

There was a lot of pressure from psychiatrists to "volunteer in a charity shop" one afternoon a week to help my recovery. I didn't volunteer in a charity shop, but somewhere else for three hours a week. At times I couldn't continue because I was too unwell. It didn't occur to me to declare it because it was upaid. I now realise I was supposed to.

 

To complicate things I also did internet surveys, again which were not paid, but got sent vouchers for supermarkets. This apparently counts as payment. I am guilty therefore for not declaring two things.

 

I know I am guilty and I will plead guilty at the interview. But I am absolutely terrified of what will happen to me as I consequence. I honestly didn't know until now I was doing anything wrong.

 

I am finding it impossible to manage the weekend as I am so stressed about this compliance interview and am feeling so suicidal consequently. I don't want to end up back on a psychiatric ward.

 

Does anyone know what my punishment is likely to be for not declaring the voluntary work and for getting food vouchers. Will I be likely to end up with a criminal record? Or will I lose benefits completely or be expected to pay them all back?

 

I'm going out of my mind with worry, would appreciate feedback. I know they have to take action and it is my fault, I just would like some idea of what the action is likely to be.

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Hi there. I don't know about the vouchers exactly, but I think I've heard about them being called a gift. I can't think they were worth very much, but maybe other people will comment?

 

I was also told to do voluntary work by a counsellor, declared it when I was on IB and it wasn't a problem. It was intended to ease me back into work and of course, it wasn't paid.

 

Try not to worry too much. I'm sure someone will be along soon.

 

My best.

Illegitimi non carborundum

 

 

 

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Hi skyz, I appreciate you're worried about this but please relax a little. I'm sorry I don't have a real answer for you as I don't work for the DWP [or anybody tbh!]. I hope one of those who do will pass this way soon to assist you.

But let's put things into a bit of perspective. You were advised by your medical team to do some voluntary work as part of your rehabilitation. Your treatment. To help you get well. That it should or should not be declared is something else. You were doing it for the right reasons.

Online surveys? Well, I do them too. And given the reward is so low I wouldn't dream of declaring the £10 a year amazon voucher I 'earn'. [i don't use amazon so give it away anyway!].

I can't imagine you're enjoying a life changing income from online surveys. And I don't see why you need worry overly about them.

That said, as far as I'm aware - and someone feel free to correct me - you are allowed to earn something like £10 or £20 a week over and above your benefits. I think you'd fall considerably below this level.

I am interested in how you feel hunni. Don't let this small matter be something you worry about. Don't let it make you feel suicidal. That's never the answer. I don't say that glibly. Twice in the distant past I've been there too. Quite seriously. I'm glad I never did what I thought was becoming inevitable.

There are always people who care about you. Who love you. Often in the most unexpected of places. After all, you've just joined our family here...

Take care hun, have a good weekend and so much love to you.

Rae.

Edited by RaeUK
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hi SKYZ

 

try not to worry and get stressed, I know its easier said then done.

The compliance team are just a team of people that deal with a change in your circumstances that may effect your benefit, they are not FIS or fraud, The interview will be no more then a chat most probably about this work

 

two things here your voluntary work and the other bit of internet survey shopping thing.

 

With what you have said I do think you could be worrying over nothing to be honest.

 

First things first the voluntary work, you can do voluntary work and it does not effect your claim, you say somewhere else, depending what you mean by this I cant see a problem in this, the only one maybe say it was unpaid voluntary work for a friend for example, who had a buisness and you could have been paid for that work then

these type of circumstance could be classed as a bit different.

But if you have only done voluntary work for three hours maybe a week in a situtation similar to that of a charity shop then that should be ok.

 

Usually the Department likes you to notify them when you start such work but its nothing to worry about. You have had enough to contend with with your health and you have done remarkably well to manage three hours.

 

With regards to the shopping vouchers, this would have to be looked at by a decision maker on two accounts.

 

First of all it would have to be accepted as permitted work but I dont think that would cause you much problem, you are keeping your mind active it can only be beneficial.

 

Permitted Work is a scheme for people on incapacity benefit who wish to try working in a limited capacity. It was designed so people could see if they were physically or mentally capable to work without it affecting their benefits.

 

Under permitted work rules it is possible for a person on incapacity benefit to work for up to 16 hours and earn up to £88.50 per week profit without it affecting their benefits. You may be able to stay on Permitted Work for 12 months and by then, you should be able to make the decision whether to go ull time.

 

Could you have been paid cash instead of the vouchers, the DM may ask that question, but if you have earned under the above you should have no worries.

 

Please dont worry anymore, hope things go well, I am sure they will, just tell them all about it you have done nothing wrong, I wish you all the best

Edited by MIKEY DABODEE
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Thank you Honeybee, I appreciate your reply. The vouchers were worth hardly anything, £4 at a time but really infrequent, it comes in total to less than £2 a week over the year, none of it in cash, all in supermarket food tokens. I'm worried because I didn't declare the voluntary work to IB, I now know I should have done, but I really didn't think at the time, it just never really occurred to me either of these things would be an issue. It wasn't that I deliberately didn't disclose the information, I just didn't think at all. I will be honest and declare everything in the interview, I'm very worried because I know I am basically guilty and obviously they have to take action, I understand that. I just hope they realise that I was entitled to the incapacity and how ill I have been. Because it is mental illness it is so much harder to prove, although my psychiatrist has written a letter for the interview supporting that I am still in treatment.

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Sorry, just noticed the replies from Kelcou and Mikey as well, I am touched by your responses and that people are replying. I take on board what people have said, at no point did I intentionally do anything wrong or fraudulent. Am trying not to panic, its just so hard. Thank you though for your support and advice.

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Thank you Honeybee, I appreciate your reply. The vouchers were worth hardly anything, £4 at a time but really infrequent, it comes in total to less than £2 a week over the year, none of it in cash, all in supermarket food tokens. I'm worried because I didn't declare the voluntary work to IB, I now know I should have done, but I really didn't think at the time, it just never really occurred to me either of these things would be an issue. It wasn't that I deliberately didn't disclose the information, I just didn't think at all. I will be honest and declare everything in the interview, I'm very worried because I know I am basically guilty and obviously they have to take action, I understand that. I just hope they realise that I was entitled to the incapacity and how ill I have been. Because it is mental illness it is so much harder to prove, although my psychiatrist has written a letter for the interview supporting that I am still in treatment.

 

 

You have nothing at all to worry about,

they will have to conduct the interview, send it to the decision maker then the file will be written up, please dont worry :)

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