Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Can I get a deposite refund

    Hi all,
    While I was searching google for some advise, I came across this forum and thought you may be able to help me!

    Three weeks ago I placed a deposite on an approved used honda civic with my local dealer, who assured me that the deposite was fully refundable. The car was not at the showroom but, I thought, had just been purchased from an auctionicon and would take about two weeks to deliver.

    I was led to beleive that, if I was unhappy with the car in any way, I could have my money back.

    During the last three weeks I have managed to find another car, and no longer wish to buy the one from Honda, however they say that they purchased the car just for me, and the money was only refundable if there was something seriously wrong with the car.

    I have not seen the honda yet and have only signed the receipt for the deposite paid.

    Am I entitled to a refund?


  2. #2
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    Default Re: Can I get a deposite refund

    Your problem is that you were not 'unsatisfied' with the car as you haven't even seen it.

    If they have paid out for this car for you then they are in a very likely position of losing and that would be why they won't refund. I don't think you could claim under the circumstances of just changing your mind.

    There are at minimum, transport cost to be paid for.

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  3. #3
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    Default Re: Can I get a deposite refund

    OK, I understand what you are saying, but at the time I was unawear that they were buying the car from an auctionicon!

    I do realise that I have messed Honda around over this, but it was not my intention and I feel that I have been misled over the Deposite.


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    Default Re: Can I get a deposite refund

    So, go and see the car and be unhappy with the flavour of the seats, the colour of the engine or the smell of the windscreen. 3 things you are unhappy with. One deposit refunded.


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    Default Re: Can I get a deposite refund

    Quote Originally Posted by JimmySpangle View Post
    So, go and see the car and be unhappy with the flavour of the seats, the colour of the engine or the smell of the windscreen. 3 things you are unhappy with. One deposit refunded.

    Sounds like a plan, unfortunatly I think they would just keep the money and keep looking for the "Right one"

    Just been to see the manager and it's his opinion that deposite was for a car that I was going to purchase and that some kind of contract had been entered into. He told me he now has a car on his forecourt, loosing money, that it was explained to me that I had purchased the car, that it was brought for me and I would not be getting my money back.

    I certaily did not go into the dealership with the intention of a purchase and didn't come out thinking I had brought one.

    I have always brought private, cheaper cars before as I dont like sales people.
    Guess this was an expensive lesson!!!!



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE