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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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unpaid rent in student halls - HCEO fees


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On 5th October 2009, a judgement for £1365.03 was made against me for unpaid rent in student halls. I was stupid to ignore all the court papers and I admit full liability for the debt.

 

I am now in contact and making payments to HCE, and after much research I would like to see if I am right.

 

I asked for a breakdown of the charges on my account which are as follows:

 

£1467.43 Judgement debt (Has jumped by £102.40 for some reason)

£101.75 Cost of Execution

£24.25 Accrued interest @ 0.26p a day

£546.37 Officers Fees

 

£2037.41 Total

 

I have made 3 payments in Nov,Dec and Jan of £100 each, but after reading Schedule 3 of the High Court Enforcement Act 2004, I belive these charges do not comply.

 

Before I go writing to HCE, could anyone give me any advice?

 

Am I correct to believe these charges are wrong?

 

Much thanks!

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On 5th October 2009, a judgement for £1365.03 was made against me for unpaid rent in student halls. I was stupid to ignore all the court papers and I admit full liability for the debt.

 

I am now in contact and making payments to HCE, and after much research I would like to see if I am right.

 

I asked for a breakdown of the charges on my account which are as follows:

 

£1467.43 Judgement debt (Has jumped by £102.40 for some reason)

£101.75 Cost of Execution

£24.25 Accrued interest @ 0.26p a day

£546.37 Officers Fees

 

£2037.41 Total

 

I have made 3 payments in Nov,Dec and Jan of £100 each, but after reading Schedule 3 of the High Court Enforcement Act 2004, I belive these charges do not comply.

 

Which charges do you dispute and for what reason(s)?

 

Before I go writing to HCE, could anyone give me any advice?

 

Am I correct to believe these charges are wrong?

 

Much thanks!

 

PT

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The £546.37 Officers Fees, as the only costs I can see they are able to add are a maximum of £50 mileage, according to scheldule 3.

 

Also the increase of £102.40 in the judgement debt.

 

I had 1 visit back in November were a letter was hand deliveried as I was at work.

 

I rang the officers mobile immediatly to arrange payment by installments.

 

If the costs are fair, than I will accept. However I can't figure it out.

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The charges will include fees under Regualtion 13, Fee 12, which is for miscellanious fees that are not provided for in the schedule.

 

These may include attendance, administration, set up, debtor services and financial management fees. Each HCEO tends to charge different amounts here as it is usually based on the costs of running an HCEO office. One with 50 staff will cost more to run than one with 10 staff.

 

Until you request a breakdown of the fees charged, you will not know how this is broken down.

 

Personally, the fees seem pretty average in the HCEO world.

 

However, these fees can be challenged by a detailed assessment in front of a Master (High Court) if you believe them to be incorrect.

 

PS - remember the fees have VAT, now at 17.5%, in them too.

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Do you mean...

 

12. Miscellaneous

 

"For any matter not otherwise provided for, such sum as a Master, district judge or costs judge may allow upon application."

 

There has been no application for these cost though.

 

I did ask them for a breakdown, and the above is how I received it within the letter.

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HCE will probably confirm - there does not have to be any application for these costs.

 

The HCEO can charge pretty much what he likes and if you object then it can go to a hearing for assessment but bear in mind the charges may well be allowed and you could leave yourself open to an application for costs by the HCEO.

 

PT

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HCE will probably confirm - there does not have to be any application for these costs. The HCEO can charge pretty much what he likes and if you object then it can go to a hearing for assessment but bear in mind the charges may well be allowed and you could leave yourself open to an application for costs by the HCEO.PT

 

PT is correct. It is the defendant that can apply to have the fees assessed by a Master etc.

 

twonames, there is no mention of 'reasonable charges' in Fee 12. However, it would be foolish of an HCEO company to charge a fee they cannot justify. HCE Group are a large company that have several offices and many staff. The costs of running this will be reflected in their fees charged under Fee 12.

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From what I have seen, assesment hearings result in minimum success for the Debtor

 

I would think you are better off paying it all off and going to Small Claims, this way you dont have the risk of costs being awarded against you, as no costs are payable (other than minimal travel expenses, or if yoyu have behaved unreasonably - which in this case would be very hard for them to show)

 

 

I would agree with HCE (thats a first) that Fee 12 does not state the extra charges have to be reasonable, but I feel it is there by implication via the fact every other section of Sched 3 states "reasonable fees"

 

I do not agree, however, that such costs can be charged without a direct application being made prior to attempting to charge them - the statement

 

"For any matter not otherwise provided for, such sum as a Master, district judge or costs judge may allow upon application."

 

Seems pretty unambiguous to me

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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I dont think that high court enforcement companies have heard of a the benefits of scale, a large company should be able to offer FAR LOWER fees as they will have staff in indian call centres or many more low paid staff carrying out the admin. A single HCEO will however if working alone not having all of this back up and therfore his fees would be higher however if you are not happy follow this advice

 

See the thread

http://www.consumeractiongroup.co.uk/forum/bailiffs-sheriff-officers/219735-sherfarce-fraud-deception.html WON!!!!

 

This is normally how an HCEO operates he comes along with a WPA that most of us dont sign they will present you with a statement or letter that shows that they have levied and valued something (or not as in my case and one or 2 others) at this pont they have tried to charge you fees in the region of £1000 with more to come from subsequent visits and if you are daft enough to pay it then they get away with it unless you then start the process of pursuing them

by

1/Ask for a Statement of costs

2/ request a Subject access report

3/go through it with a fine tooth comb to find all the anomolies such as visits that havent happened levies that havent taken place, valuations that havent happened etc etc etc.

4/ complain to the police about fraud if levies or WPA not done (happycontrails /Nintendo templates are great)

5/Wait for the police to tell you its a civil mater and then send 2nd letter to the police telling them its not and that the chief constable would be included in any action( this usualy gets them to look at it a bit more seriously)

6/ complain to the HCEO that the fees are not as set out in regulation and send a letter before action

7/If as in my case you were daft enough to pay all the fees they asked for as you didnt know the law File a claim in the county court for the refund of the incorrect fees and............

8/wait for HCEO to run to the high court in an interpleader(fee assesment) hearing put in front of a master(judge) so that they can agree what should have been charged

 

They do not have control of the hearing and the master does have to comply with the law SF HAVE to provide evidence of costs and visits etc this is the key to winning:wink:

 

The fees that they try to get away with is miscellaneous fees under regulation 12 and this is where you need to be prepared to ask them for evidence of costs:wink:

Another little ruse that have used is that they apply to assess the original statement of costs and then get a clever cost clerk to make figures on another sheet addup to it and the master might fall for it to a certain degree

oh BTW he (cost clerk) quietly forgets the original money they asked for included valuations and visits that didnt happen so they dont show on sheet no 2 but the sums are still the same!!!!

 

Therefore the Subject Access Request is vital

 

If you need help in the high court I am more than willing to help you as a litigants friend

HCEO are easy to beat in the high court and the more I get to know the the more confident I am knowing exactly what they are allowed to charge and the tactics they use to throw you off track.

 

They are very skilled at what they do and you need to be wary of those tactics

In my case they are hiding behind a no further action against the HCEO that the master ordered but this is not good enough to stop me from continuing to pile on the pressure

 

All of the above of course is assuming that you are the victim of an officer of the the crown(HCEo)overcharging you and we all know that he/she wouldnt do that to you dont we??:rolleyes:

 

I dont know how to beat them by not paying other than sh..t..g yourself at every knock on the door, and waiting for them to get bored

 

I was lucky I had started a new job and had been paid so I got rid of the agro first and then started to turn on them

 

If you need help then post up and ask it is on here for you dont be afraid of them

The boot can be on the other foot !!!!

 

onlyme and many many more the number of cases is growing daily!!!!

Edited by ohitsonlyme
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I dont think that high court enforcement companies have heard of a the benefits of scale, a large company should be able to offer FAR LOWER fees as they will have staff in indian call centres or many more low paid staff carrying out the admin. A single HCEO will however if working alone not having all of this back up and therfore his fees would be higher however if you are not happy follow this advice

 

See the thread

http://www.consumeractiongroup.co.uk/forum/bailiffs-sheriff-officers/219735-sherfarce-fraud-deception.html WON!!!!

 

This is normally how an HCEO operates he comes along with a WPA that most of us dont sign they will present you with a statement or letter that shows that they have levied and valued something (or not as in my case and one or 2 others) at this pont they have tried to charge you fees in the region of £1000 with more to come from subsequent visits and if you are daft enough to pay it then they get away with it unless you then start the process of pursuing them

by

1/Ask for a Statement of costs

2/ request a Subject access report

3/go through it with a fine tooth comb to find all the anomolies such as visits that havent happened levies that havent taken place, valuations that havent happened etc etc etc.

4/ complain to the police about fraud if levies or WPA not done (happycontrails /Nintendo templates are great)

5/Wait for the police to tell you its a civil mater and then send 2nd letter to the police telling them its not and that the chief constable would be included in any action( this usualy gets them to look at it a bit more seriously)

6/ complain to the HCEO that the fees are not as set out in regulation and send a letter before action

7/If as in my case you were daft enough to pay all the fees they asked for as you didnt know the law File a claim in the county court for the refund of the incorrect fees and............

8/wait for HCEO to run to the high court in an interpleader(fee assesment) hearing put in front of a master(judge) so that they can agree what should have been charged

 

They do not have control of the hearing and the master does have to comply with the law SF HAVE to provide evidence of costs and visits etc this is the key to winning:wink:

 

The fees that they try to get away with is miscellaneous fees under regulation 12 and this is where you need to be prepared to ask them for evidence of costs:wink:

Another little ruse that have used is that they apply to assess the original statement of costs and then get a clever cost clerk to make figures on another sheet addup to it and the master might fall for it to a certain degree

oh BTW he (cost clerk) quietly forgets the original money they asked for included valuations and visits that didnt happen so they dont show on sheet no 2 but the sums are still the same!!!!

 

Therefore the Subject Access Request is vital

 

If you need help in the high court I am more than willing to help you as a litigants friend

HCEO are easy to beat in the high court and the more I get to know the the more confident I am knowing exactly what they are allowed to charge and the tactics they use to throw you off track.

 

They are very skilled at what they do and you need to be wary of those tactics

In my case they are hiding behind a no further action against the HCEO that the master ordered but this is not good enough to stop me from continuing to pile on the pressure

This protection only stands if the HCEO has done nothing wrong

I have an order in my hands that states even if the HCEO has been given this protection you can still sue him.

 

All of the above of course is assuming that you are the victim of an officer of the the crown(HCEo)overcharging you and we all know that he/she wouldnt do that to you dont we??:rolleyes:

 

I dont know how to beat them by not paying other than sh..t..g yourself at every knock on the door, and waiting for them to get bored

 

I was lucky I had started a new job and had been paid so I got rid of the agro first and then started to turn on them

 

If you need help then post up and ask it is on here for you dont be afraid of them

The boot can be on the other foot !!!!

 

onlyme and many many more the number of cases is growing daily!!!!

 

LFB

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