Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: mdogggg Vs BoS

  1. #1
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    Smile mdogggg Vs BoS

    hi there,

    Starting my claim for a refund of bank charges

    Ive just sent my initial letter asking for all my statements from the past 6 yearsicon. I will keep everyone posted on my progress.

    Thanks to everyone for this site, I would never have dreamed of attempting to get my charges back if I hadnt found this resource.

    Good luck to everyone who is trying to get charges refunded.

    Thanks,

    mdogggg


  2. #2
    Site Team The Consumer Action Group MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030's Avatar

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    Default Re: mdogggg Vs BoS

    Welcome to the site.
    Good to see you have started the ball rolling.

    Take some time to read up while you await a response.
    Any questions feel free to ask !



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  3. #3
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    Default Re: mdogggg Vs BoS

    Thanks Martin,

    I am thinking of attempting to get my charges from my credit card back now as well. i sent my letter for my current account to my local branch but when I get statements regarding my credit card (also with BOSicon) they are from somewhere in England.

    Should I say that I have already paid my £10 when I apply to get my statements for my credit card or just put another 10 cheque in with the letter?

    Thanks,

    mdogggg


  4. #4
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    Default Re: mdogggg Vs BoS

    Unfortunately 1 request only covers all if its made at the same time.

    Therefore you will have to make an additional request with another 10.00

    Specify the account numbers etc.

    If the application is in the system and not currently being dealt with then its always possible you could add the additional account details to your request in writing.

    You may even get all the info if your request was for all info and not specific to your current account.

    Could even be worth a call 08457 20 30 40 ask for Data protection section and speak to Mr.Percys P.A whose name I think is monica.

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
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  5. #5
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    Default Re: mdogggg Vs BoS

    Thanks,

    Ill call up the branch tomorrow and see if they can process my credit card statements as well as my current account.

    Ill phone that number too, no harm in asking.

    Cheers

    Mdogggg


  6. #6
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    Default Re: mdogggg Vs BoS

    hi there,

    Got a reply from BOS saying I will be receiving my request for statements in the next couple of days.

    In the letter there is a paragraph:

    "...With regard to your request for information relating to manual intervention on your account, HBOSicon plc is under no statutory obligation to record this information and therefore, I am unable to assist further with your request.."

    Just wondering if this was the norm?

    Thanks,

    mdogggg


  7. #7
    willowb
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    Default Re: mdogggg Vs BoS

    Yes....you'll just receive your statements as normal. Don't worry about the manual intervention thing.

    Wxx


  8. #8
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    Default Re: mdogggg Vs BoS

    Thanks


  9. #9
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    Default Re: mdogggg Vs BoS

    Hi everyone,

    Received some statements today, it seems quite random what statements I got. They go from 20th April 2004 to 25th September 2005. It states that there are 26 (page 1 of 26 and so on) pages of statements but when I go through there are only 23.

    Fair enough I didnt expect to get all my statements in one go, but I thought I would get the ones from earlier first, I didnt expect to get them in a random order.

    Ive had this account for about 10 years, and was expecting to get the statements from the past 6 yearsicon.

    Should more statements come in the next couple of days?

    Has anyone else experienced this with BOSicon?

    Thanks,

    mdogggg


  10. #10
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    Default Re: mdogggg Vs BoS

    Its possible they will follow.
    If they dont .....give them a call.

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