Thread: Reclaim Charges and PPI

I could do with some help, I would liek to reclaim my chagres from Swift, but also the PPI, we were not asked if we wanted it or given the option of finding our own....

They also only did it in oh names as he is the onyl one working........we also never got any paperwork for this either....

am not sure if the paper work is what it should be, am a little confused by some of what I have read on here.... any help would be appreciated...

here are the figrues as laid out in the agreement...

£ loan Facility £11275
Optional PPI £ 1578.50
total loan 3 +4 £12853.50
6 Brokers fee 1000.00
7 legal and doc fees 281.88
8Total of brokers fees plus 1281.88
legal docs
9 Monthly interest 1.02%
anual rate 13.01%
10 Variable Anual Per 14.8%
11 number of payment 300
12 Monthly payment 138.18
variable
13Net loan 3 minus 8 9993.13
14 amount of credit 11571.63

Now we thought this was for the life of the loan, apparently only 5 years, but they are charging for it over the whole 300 months....... is this correct, is it legal, and is there anythign we can do about it?

all and any help would be greatly appreciated...

Hi jacqui o
It would assist us to see a copy of the actual agreement to see how it is laid out exactly....Could you scan it and post it up minus your personal information of course..

Then we could advise a little better.

sparkie

am not sure how to do that.

Originally Posted by jacqui_o

am not sure how to do that.

Google Photobucket jacqui and join it , it will assist you in uploading your document then you can then post it on here

ok here goes

Hi Jacqui O
Sorry to hear about your troubles with Swift. You should get a lot of support on these pages. Who was your broker? Are they still in business?
sweetjane

dont know and cant remember

Double check all your paperwork because the PPI complaint would be against the broker in the first instance presuming it was mis-sold. See if there's any reference to them anywhere.
SJ

how about I just freedom of info act them. and get it that way if I dotn have it...

but they are charging interest on that for what appears ot be the entire time of the loan!!!!!

any ideas?

Hi Jacqui o, Yes send Swift a Subject access request letter - you'll find a template on this site. Swift are renowned for not sending all the info but there's no reason for them not to tell you who your broker was. They might even tell you over the phone - beware because they often charge for phone calls - their direct number is 01277 359466 which avoids using their expensive 0845 number. It might be useful for you to have more paperwork though for the future. The SAR costs £10 but worth it, I've found in many cases.
SJ

Thanks SJ have jsut phoned Swift and initially was told am not sure we have that info.... I asked surely oyumust and if not why not. hang on.......and there we go, got it.......... it was Mortgages & Loans. so what do I do now?

Originally Posted by jacqui_o

Thanks SJ have jsut phoned Swift and initially was told am not sure we have that info.... I asked surely oyumust and if not why not. hang on.......and there we go, got it.......... it was Mortgages & Loans. so what do I do now?

HI jacqui_o
Can you ring Swift again and ask the for the FULL name and Address of the Broker they have on record, there are quite a few using this name and they are not all linked ........you must find out the exact name and address.....then we can advise a lot more

sparkie

the full addy is Mortgages & Loans, Arllis Court,, 24 Clarendon Road,Watford WD17 1JY and phone no 01923 234000..

now do I SAR them as well?

Originally Posted by jacqui_o

the full addy is Mortgages & Loans, Arllis Court,, 24 Clarendon Road,Watford WD17 1JY and phone no 01923 234000..

now do I SAR them as well?

Just hold for a while

First the company whose name you have given ( Mortgates & Loans)does not appear to be registered with the ICO and does not hold a licence to process data...........Nor a company such as Mortgages and Loans Ltd

I have just rang the number you have posted and it belongs to a Roofing Firm.caled Weather Proof Roofing..............They told me that they get a lot of calls for aking if they are Loans & Mortgages...something very fishy going on here .I will investigate a bit further.CHeck that number again with Swift.

sparkie

This is the only company that has a name something like the one you posted.and they are a nontrading company

sparkie


Name & Registered Office:
MORTGAGES & LOANS ETC LTD
HOLLYBUSH HOUSE
8 OXHEY ROAD
WATFORD
HERTFORDSHIRE
WD19 4QE
Company No. 03863401








Status: Active
Date of Incorporation: 19/10/1999

Country of Origin: United Kingdom



Company Type: Private Limited Company
Nature of Business (SIC(03)):
6713 - Auxiliary financial intermed
7499 - Non-trading company



Accounting Reference Date: 31/03
Last Accounts Made Up To: 31/03/2008 (DORMANT)
Next Accounts Due: 31/01/2010
Last Return Made Up To: 19/10/2008
Next Return Due: 16/11/2009 OVERDUE

Thanks very m,uch Sparkie for all your help. if youwish to pm and give me som epointers or email them fine....

I ahve dug out the original letters and it does say Mortgages & Loans etc, the phone number is the same butthe address is different.....

I have Queens House 200 lower High Street, Watford, Herts WD17 2FJ

and right at the very bottom of they're letter head it says in bold black The mortgage cod and FISA registered....

The Company registration number youhave is different ot the one on my paper work..... and have just searched the ccl no and it is also to a diferent co and different address and has been since 2 years before my loan!!!!

What is the company registration number on your paper work?
There is something fishy about these people according to the OFT register thet haven't got a licence to carry on a credit brokerage busines.and if this is true then your loan agreenment is absolutely and totally unenforceable under section149 of the Consumer Credit Act and Swift are again in deep trouble accepting business from an unlicenced broker.

Ring the OFT up and double check ...give them all the facts you have got at present.

sparkie