Thread: furious with RBS !!!

I am so angry at RBS

Today they called me well past the 21 days time limit they CLAIM they are allowed to respond in.

Turns out they made a decision to reject my hardship claim on 24th November!! (didnt I get the letter?)

Yet their main system has no details of this. Never got the letter of course!!

Now I have to tell my kids we might end up on the street as I cant afford to pay the small rent arrears. Council tax is over £1500 in arrears so I lose £20 a week of my job seeker allowance.

Can barely afford to buy food each week but RBS say thats not hardship.

Well thats just fine I will now get in touch with all my creditors & tell them they are getting 50p a month from me as I cant afford it

British gas are [problem]ming us on the PAYG meter how can you get through £5 of gas in 24hours??

They have not heard the last of me I am now going to go for a claim adding full restitutionary interest at a compound rate. They are really going to regret this

Any tips advice on where to go from here ?

Originally Posted by Martynandemma

I am so angry at RBS

Today they called me well past the 21 days time limit they CLAIM they are allowed to respond in.

Turns out they made a decision to reject my hardship claim on 24th November!! (didnt I get the letter?)

Yet their main system has no details of this. Never got the letter of course!!

Now I have to tell my kids we might end up on the street as I cant afford to pay the small rent arrears. Council tax is over £1500 in arrears so I lose £20 a week of my job seeker allowance.

Can barely afford to buy food each week but RBS say thats not hardship.

Well thats just fine I will now get in touch with all my creditors & tell them they are getting 50p a month from me as I cant afford it

British gas are [problem]ming us on the PAYG meter how can you get through £5 of gas in 24hours??

They have not heard the last of me I am now going to go for a claim adding full restitutionary interest at a compound rate. They are really going to regret this

Any tips advice on where to go from here ?

i know how you feel, the rbs are a bunch of cowboys..not only do they charge these bank charges of £38 they then send you a letter saying you are due and extra £20 for getting a bank charge and on it goes,

i didnt get anywhere with the bank and sent off a letter to the financial ombudsmen, only to get a reply saying that rbs say we werent in hardship as we dont have any loans with rbs?? so all the other bills and debts we had meant nothing to them..

although my hubby is back at work were still not much better off, if at all..bills are mounting up and debts still need to be paid, hey ho!! i dont see there being anything else i have the energy to do regarding reclaiming these charges....

like you my creditors are being told that i cant pay a lot back to them and they will have to lump it lol..

hope things work out for you