Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Unhappy Help Please with TSB Loan

    Hi guys i was chased by creditors of Lloydsicon bank and i send them Subject access requesticon but they said they don’t have access to it and they have forwarded to the bank and they will send it to me but nothing came and now I received letter from my bank I have to pay them all amount because I was unable to come agreement with there credit collection agencies if I don’t reply back and fill the form they send me they will take legal action what happen was I took this loan and I was miss sold insurance now last few months back I was able to claim money back from insurance people as Ombudsmanicon was involved into now that is done my next step is to now complain about the loan department to Ombudsman and make point that all the charges they added on my account need to be removed because it was Insurance fault they miss sold me and was not paying for it when I needed them to pay.But by than how can put hold to Lloyds not to take action is there any way I can use against them as they have not send me Subject access requesticon.Please guys any advice I got 10 days to reply and there letter was sent on 10th DEC and I received on 12th so not much time to act but please anyone any advice will be very helpful thanks


  2. #2
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    Default Re: Help Please with TSB Loan

    Send LTSB an agreement request letter which will cost you £1.00, don't sign amd send by recorded delivery

    Template Letter 8 - The Consumer Forums - debt collectors

    Also, send LTSB a 7 day letter before actionicon to comply with your SAR request.


    Your name
    Your address
    Your Town
    Your County
    Your Postcode

    Date 2009
    The Company Secretary
    The Creditor
    Creditors address
    Creditors Town
    Creditors county
    Creditors postcode

    LETTER BEFORE ACTION
    Section 7(1) – Data Protection Act 1998



    Account: XXXXXXXXXXXX





    Dear Sir / Madam,


    You have failed to comply with my Data Protection Act Subject access requesticon dated xxth xxxxxxxxxx 2009.


    I will remind you as to what documents I expect.

    The following is by no means an exhaustive list but in the main this is what I require.


    Please supply me with a complete list of transactions and charges relating to ALL accounting history with your organisation. Alternatively, a complete set of statements for that period will be acceptable.


    Additionally, all records you hold on me relevant to this account, including but not limited to:


    1. A transcript of all transactions, including charges, fees, interesticon, repayments and payments and both the original amount of the loan and any repayments made to the account.

    2. Transcriptions of all telephone conversations recorded and any notes made in relation to telephone conversations by your company

    3. Where there has been any event in my accounts history over this period which has required manual intervention by any person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my account. If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response

    4. True copies of any notice of assignment and/or default notice or enforcement notices that you may have sent to me, with a copy of any proof of postage that you hold.

    5. Documents relating to any insurance added to the account, including the insurance contract and terms and conditions, date it was added and deleted.


    6. Details of any collection charge added to the account; specifically, the date it was levied, the amount of the charge, a detailed financial breakdown of how the charge was calculated, and what the charge covers.

    7. Specific details of the fees/charges levied by any other agency in respect of this account and a detailed breakdown of said fees/charges and what each charge relates to and on what date said fees/charges were levied.

    8. A genuine copy of any deed of assignment, or proof that you have a legal right to this money.

    9. A genuine copy of any notice of fair use of my data as required by the Data Protection Act 1998

    10. A list of third party agencies to whom you have disclosed my personal dataicon and a summary of the nature of the information you have disclosed.

    11. A copy of all account statements for the duration of the agreement.

    12. Please would you also advise me of the logic involved in any automated decisions taken by you about me pursuant to section 7(1) (d) of the Data Protection Act 1998.

    13. A True copy of the consumer credit agreement section 77-79 of the Consumer Credit Act of 1974 for the account.


    14. Any Other information relating to this account.



    If you do not comply within the next 7 days I shall seek a Court order obliging you to do so together with damages at the discretion of the Court and without any further notice.



    Yours Faithfully,
    Print your name here

    Do NOT sign, Send by recorded delivery


    If they do not comply, take them to Court as FUAFB did - http://www.consumeractiongroup.co.uk...m-sar-non.html



    Help us to keep on helping.
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    You can make a donation HERE. Thank you.

    Any advice & opinions given by supasnooper are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability.
    Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  3. #3
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    Default Re: Help Please with TSB Loan

    Thanks supasnooper I have posted the letter today Thanks very much for your help


  4. #4
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    Default Re: Help Please with TSB Loan

    As I have send them letter above all I got from the list above is copies of my credit agreement and direct debit letter and statement and they have ignored every other thing in the list of the letter i send which supasnooper asked me do it.Also i received a letter from debt recovery demanding me to pay all the money back in one go .I am posting the link please look and tell me what is my next step. And also in the statement there are some payments i made for about 11 months they are totally not on the statement it is missing and i got proof i paid them with the pay slips so i don’t want to tell them about it and i am going to call Ombudsmanicon and use this against them.So what you guys think please let me know as its going to help a lot .Thanks

    Letter 1

    Letter 2

    Letter 3


  5. #5
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    Default Re: Help Please with TSB Loan

    anyone help please



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE