Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Well - here goes nothing. I have a claim reference number, I have asked for the charges back by telephoning their customer realtions line (number found on here - thanks people), and am following the request up with a aletter too. Belt and braces approach.
They refunded £76 out of £533.05 on 20/3/06 - and now I'm asking for the rest of the charges from the last 6 months.
You never know - you don't get if you don't ask. Community Legal Services advised me to use the terms priority and non-priority creditors, as the bank is a non-priority creditor that has caused me difficulty with priority creditors - rent, food, utilities etc.
I will keep you posted as to the outcome.
All I can say is - thank you to everyone who has posted info to this site, and to the owners for hosting it etc you are all stars.