Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I have had a debt passed from Monument to Arrow Global.
I sent the request for a CCA (getting near the 12+2 days), today i got this reply:
Dear Mr........
DEBT OWED TO ARROW GLOBAL GUERNSEY LTD
AMOUT OUTSTANDING £......
ASSIGNED BY COMPUCREDIT (AC NO.......)
We thank you for your later dated recieved on 07/12/09 and acknowledge your request for documentation pursuant to the Consumer Credit Act 1974
We do not accept that we are the creditor as envisaged by the above statute. However, we are willing to assist in obtaining that which has been requested. We will now process your request for documentation from the creditor and will revert in due course.
We confirm that all collection activity will be suspended pending provision of the documents.
and that is word for word, even with the grammer error at the start.
so what to do next? in fact i think it has even passed the 12+2 days, shall i put it in dispute? do you think ive managed to shake them?
should let them know what they should already know.
If you are asked to deal with any matter via private message, PLEASE report it.
Everything I say is opinion only. If you are unsure on any advice given, you should see a qualified solicitor
Arrow Global re: monument finance
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Originally Posted by silverfox1961
