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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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Tenant rights when Landlord sells the property


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Advice required please,

 

What are my rights should my LL decide to sell his property to someone else?

 

Any direction please?

 

thankyou

 

SD

 

Hi SD

 

My landlord has been trying to sell where i live now for 3 years now even longer if they had told me the truth in the 1st place ,but thats another story :wink:

 

You should seek legal advice ASAP on what your legal rights are

 

A solicitor,CAB Citizens Advice - the charity for your community or if your on a low income or benefits Community Legal Advice - free legal advice for residents of England and Wales, paid for by legal aid

 

Just out of intrest how long have you lived there and where does your landlord live ?

 

Rights in what way? If you are on a shorthold tenancy, that continues. The buyer buys the property with a sitting tenant. Of course, the seller may have forgot to tell them that, but that doesn't change anything.

 

Too true in my case.

 

Fortunately for me,unfortunately for my landlord,my tenancy is regulated tenancy/sitting tenant moved in before 15/01/1989 and my rent is registered under 1977 rent act :wink:

 

What my LL has told estate agents and people viewing the property,im the tennant from hell,only lived there 6 years and the estate agents giving duff information to my LL and people viewing the property Beggers belief..

 

I could right a book on it all,but now estate agents and people viewing now know the truth about my tenancy..

 

MARTIN

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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I personally don't see any reason that the OP will need to seek further legal advise. Your AST will transfer to the new landlord on the same terms regardless. You have the same rights, if your on a fixed term the new landlord cannot evict you until after that fixed term and will still need to provide 2 months notice.

 

If the new ll does want to move in to the property it might be something you should expect, and would suggest talking to them about it. Though at this stage there is nothing to worry about, everything carries on as normal.

 

Do remember your rights of quiet enjoyment are still standing, so should the ll or someone else want to show perspective buyers around they will of course need to seek your permission first. They can't just barge in.

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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I personally don't see any reason that the OP will need to seek further legal advise. Your AST will transfer to the new landlord on the same terms regardless. You have the same rights, if your on a fixed term the new landlord cannot evict you until after that fixed term and will still need to provide 2 months notice.

 

If the new ll does want to move in to the property it might be something you should expect, and would suggest talking to them about it. Though at this stage there is nothing to worry about, everything carries on as normal.

 

Do remember your rights of quiet enjoyment are still standing, so should the ll or someone else want to show perspective buyers around they will of course need to seek your permission first. They can't just barge in.

 

Better to be safe than sorry and seek legal advice away :wink:

 

MARTIN :D

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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Better to be safe than sorry and seek legal advice away :wink:

 

MARTIN :D

 

True, :), also post the dates here that you first moved in (or, if appropriate, the dates that family preceding you and / or significant other took over tenancy and / or there was any change in circumstances arising) and CAG and others can then comment further.

 

Good luck and catch up later.

 

[EDIT: Sorry, should have made my post a little clearer. Recall that regulated tenants have right of first refusal at time of sale (Landlord & Tenant Act, similar to leaseholders). Will see if can find a link and post it here.

 

Reason for asking after dates when you/family moved in and so on is to double check o any succession rights for regulated tenants too.

 

The former point (rights of first refusal) may have some bearing on your original post, the latter (regulated tenancies, generally, with succession to an AT or AST), has less bearing, perhaps.

 

Hope that clears matters up a bit!]

Edited by NewSAHD

As for me, happy to help out. I am not a Landlord, but I have been in the past. I am not an Agent, but I have been in the past. I am, therefore, a has been, so always seek independent and suitably qualified advice elsewhere before relying upon whatever has been posted here :-)

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Sorry, should have made my post a little clearer.

 

Recall that regulated tenants have right of first refusal at time of sale (Landlord & Tenant Act, similar to leaseholders). Will see if can find a link and post it here.

(Closest link can find at present is

 

The Right of First Refusal: Ashworths Solicitors

 

"Are you a qualifying tenant?

 

You will be a qualifying tenant if you are a long leaseholder or a regulated tenant, if you hold your lease directly from the person wishing to sell their interest."

and, for landlords,

 

"Failure to comply with your statutory obligations constitute a criminal offence punishable by a fine of up to £5,000.00.")

 

I have no connection with Ashworths, whose link that is, it's just that was the first link I could find!

 

Reason for asking after dates when you/family moved in and so on is to double check if there are any succession rights queries for you if you or a family member are or were regulated tenants too.

 

The former point (right of first refusal) may have some considerable bearing on stalin's dead and 45002's original posts, would be interested to know what the up to date legal advice is on this.

 

The latter point (the more general point over succession to an Assured Tenancy or Assured Shorthold Tenancy), has less bearing, perhaps, but helps puts matters in context.

 

Hope that clears matters up a bit!

Edited by NewSAHD

As for me, happy to help out. I am not a Landlord, but I have been in the past. I am not an Agent, but I have been in the past. I am, therefore, a has been, so always seek independent and suitably qualified advice elsewhere before relying upon whatever has been posted here :-)

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I must apologise to SD 1st for hijacking his thread :wink:

 

To cut a very very long story short,my LL is the type of person along with his wife,is allways right and never wrong,also they think tenants have No rights at all and they kick people out where ever they like just because they want to sell up...

 

My LL now knows what my rights are and what his are,but still doesn't get it:-|

 

I moved into my flat approx at the end 1984 and live along with my 2 moggies,this is the only thing me and my LL can agree on is the date i moved in and my LL lives next door in there house with his wife..

 

I know All about my rights from solictor and that i could pass on my tenancy on to family member if i kick the bucket and so on.

 

My LL has never given me 1st refusal to by the flat,but i could not afford to buy it anyway

 

Also my local council Advice for Private Tenants - Birmingham City Council private tenancy dept have had to write to my LL telling them of what my rights are.

 

But as i said early on my LL still doesn't understand why i have the right to stay,another problem is or was the estate agents giving out false information out about my tenancy to people wanting to buy the house,but been sorted out,i could go on and on aand on and on,but would end up writing severa pages on this forum...............

 

MARTIN :D

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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