Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default my dads car problem.

    my dad as got a used vauxhall corsa 04 bought on the 1st september 2009, since last week it as had an intermittant fault when starting which we think is to do with the earth in the wiring loom.

    when a wire is pressed on the negative on the battery, then to a earthing point on the ecu this seems to make it start, but we cant be certain.

    it was a major garage franchise he got the car from, they have attempt one repair so far without success so we are taking it back again tomorrow. How many attempts do the garage get before you can reject the car for a refund.

    They have known about the fault since friday 27th Nov 2009

    The garage gave my dad a 3 month warranty which runout today.

    thanks for any help


  2. #2
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    Default Re: my dads car problem.

    Have you explained what you do to get it started to them? Why would you want a refund given such a simple fault?

    Ask them to fix and point out disatisfaction to salesperson and service manager.

    They must be given a reasonable amount of time and attempts to fix the issue.


  3. #3
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    Default Re: my dads car problem.

    we have explained to them what the fault is, we've had the RAC out twice, they said it was an earth fault, RAC put a temporary wire to earth it, the garage replaced this wire. car started fine at the garage but now its the same fault again.

    we will give them time to fix the fault. what happens if they cant fix it. do we have to put up with it.


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    Default Re: my dads car problem.

    Did you not get "Promises Delivered"?


  5. #5
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    Default Re: my dads car problem.

    You are past what is considered a reasonable time to reject but that does not mean a court couldn't uphold rejection if the fault can't be cured.

    I would only give them a third chance at a repair and then tell them you reject the car either for replacement or money back. If you do attempt rejection, this must be done in writting.

    Have you removed the connection at the battery post and given it a good clean up. Also check that there is an earthing braid between the body and the engine.

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  6. #6
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    Default Re: my dads car problem.

    Quote Originally Posted by Conniff View Post
    You are past what is considered a reasonable time to reject but that does not mean a court couldn't uphold rejection if the fault can't be cured.

    I would only give them a third chance at a repair and then tell them you reject the car either for replacement or money back. If you do attempt rejection, this must be done in writting.

    Have you removed the connection at the battery post and given it a good clean up. Also check that there is an eathing braid between the body and the engine.
    thanks for the information, I have been told that it may not be the earth but it could be the crank sensor.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE