Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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  1. #1
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    Default ***LloydsTSB contact details***

    Here is an address for a department which seems to like to hide itself away from the public. They should really know their stuff as they are responsible for ensuring compliance by the branches. Send your S.A.R - (Subject access requesticon) to them. They of all people should understand what is needed and should make sure that it happens.

    If you don't get your information - then call them and complain. Insist that they handle it when they try to fob you off somewhere else

    Lloydsicon TSB Bank PLC
    Compliance Dept.
    Mountbatten House
    Military Road
    Chatham
    ME4 4JF

    Tel: 01634 834 207
    Also try: 01634 829 222

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  2. #2
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    Default **** LloydsTSB Contact Information ****

    Data Protection Act

    Copy Statement Unit
    Lloydsicon TSB Bank plc

    Swallow House
    10 Swallow St
    BIRMINGHAM
    B1 2AL


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    Default ****LloydsTSB Contact Information ****

    Preliminary and letter before actionicon

    Customer Care
    Lloydsicon TSB
    125 Colmore Row
    Birmingham
    B3 3SF

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    Default ****LloydsTSB Contact Information ****

    Address to Serve Court Papers
    REGISTERED ADDRESS:

    Lloydsicon TSB BANK PLC
    25 GRESHAM STREET
    LONDON
    EC2V 7HN

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    Default ****LloydsTSB Contact Information ****

    COMPLAINTS DEPARTMENT EMAIL ADDRESS: -
    Online Email

    CUSTOMER SERVICE/COMPLAINTS CONTACT NUMBER: -
    0845 3000 000
    Penny Berryman's direct telephone number. 020 7522 5202

    INTERNET BANKING WEBSITE: -
    Log On

    HOW TO OBTAIN YOUR STATEMENTS ON LINE: -
    Once registered, a user can log on and view statements. On the page where you see the detailed entries, there is a box entitled "Please select a statement option" - click on the little downward arrow at the right, and a drop down menu appears. Choose "search your statements" and hit "go". Then appears a form which allows you to search for statements, up to three months at a time. You can go back to 1 July 2002 only.

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  6. #6
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    Default BLS Collections (LTSB) direct address not PO BOX

    This might be useful to a few people around here. Letters are very untraceable in my experience if sent to their PO BOX so send direct.

    Thank you for your enquiry, regarding BLS Collections.
    I have been looking into this for you.
    As far as I can ascertain, BLS Collections is part of Lloydsicon TSB plc.
    The main address for the section dealing with debt recovery is:
    Consumer Debt Recovery Team
    Lloyds TSB plc
    Queens Road Quadrant
    Brighton BN1 3XJ
    BLS Collections have confirmed to me that they deal with debt recovery issues, on behalf of Lloyds TSB plc. They informed me that any request sent to BLS Collections, PO Box 467E, Oxford, OX4 1WA, is forwarded to the Consumer Debt Recovery team.
    However, if you want copies of any of the consumer crediticon Agreements, then I suggest you need to write to directly to the Consumer Debt Recovery team at the address I have given above. I suggest you use the recorded delivery service of Royal Mail and make sure you enclosed the required 1 fee.
    They will have 12 working days (a working week is counted as five days - Monday to Friday), from when they receive the written request, to reply with the required documents. The creditor must not take more that 30 days to comply.
    Yours sincerely,

    Bert Pridgeon
    Consumer Advice Officer
    Oxfordshire County Council
    Trading Standards Service




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  7. #7
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    Default Re: BLS Collections (LTSB) direct address not PO BOX

    I've just discovered this fake address for myself after trying to get a special delivery letter signed for. The Royal Mail have confirmed there is no such PO Box or postcode. A redirect was in place and my letter has disappeared into a black hole.

    What I want to know is whether this practice breaks any rules and regulations, because I'd love to do something about this.

    Well done for finding this out, Patma


  8. #8
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    Default Re: ***LloydsTSB contact details***

    New address for Subject access requesticon.

    DSAR Unit,
    Lloydsicon TSB BANK PLC,
    Customer Service Recovery,
    Charlton Place,
    Andover,
    SP10 1RE

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    Default Re: ***LloydsTSB contact details***

    After assisting with A Lloydsicon TSB customer who has issues regarding Lloyds non Compliance with their SARicon-I have noticed from the ICOicon Database for Data Controllers that the Birmingham address does not feature for their data controller-certainly not for personal accounts-the address that is registered comes up at the London R/O
    I am posting the whole entries from the Lloyds TSB registrations-simply click on the one which applies to open up the details.
    My thoughts are that the one people have been using is the copy statement unit-which I assume would not be able to handle all criteria under a Full SARicon.


    LLOYDS TSB ASSET FINANCE DIVISION LIMITED
    LLOYDS TSB AUTOLEASE (VH) LIMITED
    LLOYDS TSB AUTOLEASE (VL) LIMITED
    LLOYDS TSB BANK INSURANCE BROKERS LTD
    LLOYDS TSB BANK PLC
    LLOYDS TSB CARSELECT LIMITED
    LLOYDS TSB COMMERCIAL FINANCE LTD
    LLOYDS TSB COMMERCIAL FINANCE SCOTLAND LTD
    LLOYDS TSB COVERED BONDS LLP
    LLOYDS TSB DEVELOPMENT CAPITAL LIMITED
    LLOYDS TSB FOUNDATION FOR ENGLAND AND WALES
    LLOYDS TSB FOUNDATION FOR NORTHERN IRELAND
    LLOYDS TSB FOUNDATION FOR SCOTLAND
    LLOYDS TSB FOUNDATION FOR THE CHANNEL ISLANDS
    LLOYDS TSB GENERAL INSURANCE LTD
    LLOYDS TSB GROUP PENSION TRUST (NO 1) LIMITED
    LLOYDS TSB GROUP PENSION TRUST (NO 2) LIMITED
    LLOYDS TSB GROUP UNION
    LLOYDS TSB INDEPENDENT FINANCIAL ADVISERS LIMITED
    LLOYDS TSB INSURANCE SERVICES LIMITED
    LLOYDS TSB LEASING LIMITED
    LLOYDS TSB MONTRACON LIMITED
    LLOYDS TSB MORTGAGES LIMITED
    LLOYDS TSB PRIVATE BANKING LTD
    LLOYDS TSB SCOTLAND PLC
    LLOYDS TSB SECURED FINANCE LLP

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